Medical Assistant & Patient Services Specialist

The Hearing Center; Pensacola (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

The Hearing Center in Pensacola, FL seeks a Medical Assistant/Patient Services Representative to support clinical and front-office tasks under the supervision of a physician. You will greet patients, verify demographics and insurance, collect co-pays, schedule appointments, and assist with referrals.

This multi-skilled role requires strong communication, organization, and familiarity with electronic medical records.

Qualifications

• High school diploma or GED.
• CPR/BLS certification required.
• MA certification/registration or equivalent medical certification required.

Responsibilities

• Identify as Medical Assistant/Patient Services Representative at all times.
• Greet patients with courtesy and direct requests efficiently.
• Verify insurance information and collect co-pays at visit.
• Schedule appointments and manage referrals.
• Verify patient demographics and insurance in the system at each encounter.
• Prepare and document patient information for visits.

Skills

customer service

communication

teamwork

computer proficiency

typing 40 wpm

english proficiency

Education

High school diploma or GED

CPR / BLS certification

MA certification/registration

Tools

EHR software

MS Office

Job description

The Hearing Center in Pensacola, FL seeks a Medical Assistant/Patient Services Representative to support clinical and front-office tasks under the supervision of a physician. You will greet patients, verify demographics and insurance, collect co-pays, schedule appointments, and assist with referrals.

This multi-skilled role requires strong communication, organization, and familiarity with electronic medical records.