Medical Assistant - Patient Experience & Care Support

crossoverhealth; Austin (TX); On-site; USD 34,000 - 54,000; Full time

Job summary

Crossover Health in Austin, TX is seeking a Medical Assistant to deliver an exceptional patient experience from the moment guests enter the clinic, extending service beyond walls to ensure superior delivery.

You will support clinicians with histories, vitals, phlebotomy, vaccines, and administrative tasks, while helping guests understand benefits and copays. This role emphasizes hospitality, teamwork, and the ability to multi-task in a fast-paced health center.

Qualifications

• Graduate of an accredited medical assistant or surgical technician program.
• Minimum of 2 years comparable clinical back office medical assistant experience.
• BLS (Basic Life Support) certification required.

Responsibilities

• Take medical histories, measure patient vitals, and assist the clinician with care.
• Handle inventory, orders, and replenish medical supplies and materials.
• Provides phlebotomy services and immunization services
• Performs other duties as assigned
• Assists with the member check-in process and overall clinic workflows

Skills

Patient care

Clinical support

Communication

Education

Medical Assistant program

Job description

Crossover Health in Austin, TX is seeking a Medical Assistant to deliver an exceptional patient experience from the moment guests enter the clinic, extending service beyond walls to ensure superior delivery.

You will support clinicians with histories, vitals, phlebotomy, vaccines, and administrative tasks, while helping guests understand benefits and copays. This role emphasizes hospitality, teamwork, and the ability to multi-task in a fast-paced health center.