Patient-Focused Medical Assistant

Crossover Health; Lawrenceville (GA); On-site; USD 34,000 - 52,000; Full time

Job summary

Crossover Health is seeking a Medical Assistant to deliver an exceptional patient experience in a clinic setting. You will greet guests, take histories, measure vitals, assist clinicians, and manage supplies while maintaining a high level of professionalism.

Ideal candidates have an accredited MA or surgical tech background, 2+ years of back-office experience, and BLS certification. Proficiency with MS Office and strong communication are required to support team care delivery.

Qualifications

• Graduate of an accredited medical assistant or surgical technician program.
• Minimum of 2 years comparable clinical back office medical assistant experience.
• Current BLS (Basic Life Support) certification required.
• Excellent computer skills and familiarity with Microsoft products.
• Reading, writing, and excellent oral proficiency in the English language.
• Strong organizational and follow-through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.

Responsibilities

• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations.
• Takes medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient.
• Handles inventory, orders, and replenish medical supplies and materials.
• Administers medications, including injections in scope of practice.
• Handles multi-phone line system, professionally answering calls, scheduling appointments, responding to email, and ensuring great communication.
• Performs other duties as assigned.

Skills

Customer service

Computer skills

English proficiency

Organizational skills

Interpersonal skills

Ownership / initiative

Multi-tasking

Conflict resolution

Job description

Crossover Health is seeking a Medical Assistant to deliver an exceptional patient experience in a clinic setting. You will greet guests, take histories, measure vitals, assist clinicians, and manage supplies while maintaining a high level of professionalism.

Ideal candidates have an accredited MA or surgical tech background, 2+ years of back-office experience, and BLS certification. Proficiency with MS Office and strong communication are required to support team care delivery.