Medical Assistant – Medical Specialties

Northwestern Medicine; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Assistant to join their dynamic healthcare team. In this pivotal role, you will support physicians and nurses by ensuring efficient patient flow and delivering high-quality care. Your responsibilities will include assisting with medical procedures, documenting vital signs, and maintaining a safe and clean environment for patients. This position offers a chance to make a significant impact on patient satisfaction while working in a professional and friendly atmosphere. If you are passionate about patient care and looking to grow your career in a supportive environment, this opportunity is perfect for you.

Benefits

Health Insurance

Retirement Plan

Paid Time Off

Continuing Education

Employee Discounts

Qualifications

• Must have proof of eligibility for certification exams.
• High school diploma or GED is required.
• Strong computer skills are essential.

Responsibilities

• Ensure efficient patient flow through the clinic.
• Assist practitioners with medical procedures.
• Maintain clean and safe patient care areas.

Skills

Patient Care

Vital Signs Measurement

Medical Procedures Assistance

Communication Skills

Computer Skills

Education

High School Diploma or GED

Basic Life Support (BLS/CPR) Certification

Medical Assistant Certification

Tools

Electronic Medical Records

Job description

Description

The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality.

Responsibilities:

• Assures efficient patient flow through the site:
  • Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination.
  • Obtains accurate vital signs, per organization standards.
  • Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information.
  • Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms.
  • Anticipates/sets up equipment or supplies needed for visit.
  • Cleans and prepares exam room for next patient.
  • Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
• Assists practitioner with medical and surgical procedures in accordance with established protocols such as:
  • Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider.
• Provides high quality care by:
  • Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments.
  • Participates in environmental safety rounds.
  • Maintains vaccine/medication inventory.
  • Monitors and maintains equipment and instruments according to clinic guidelines.
  • Assists in ordering supplies and correctly disposes of all expired items.
  • Adheres to office opening and closing procedures.
• Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner:
  • Accepts and performs delegated responsibilities in a positive manner.
  • Offers assistance to others.
  • Attends and participates in staff meetings.
  • Communicates appropriately and effectively with patients and patient care team (in the office and on the phone)
• Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum)
• Performs all other duties as assigned by the Supervisor or Manager

Qualifications

Required:

• Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA)
• Accepted documentation:
  • New MA Graduates within 6 months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body
  • Non-Certified MAs or new graduates past 6 months from date of graduation from an MA program must submit: a letter from the certifying body
• Within first six months of employment, will complete one of the following certifications after up to two test attempts:
  • Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
  • Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or
  • National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
  • Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
  • Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)

All Candidates/Incumbents:

• High school diploma or GED.
• American Heart Association accredited Basic Life Support (BLS/CPR) certification.
• Signed acknowledgement during onboarding that certification must be attained within 6months, as a condition of employment
• Strong computer skills.

Preferred:

• Completion of accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with electronic medical record.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit ourBenefitssection to learn more.