Medical Assistant Lead Pediatrics Endocrinology and Diabetes

Corewell Health; Grand Rapids (MI); On-site; USD 40,000 - 65,000; Full time

Job summary

Join a passionate team dedicated to children's health at an inspiring outpatient clinic. As a Medical Assistant Lead, you'll play a vital role in supporting healthcare professionals and ensuring quality patient care. This position offers an opportunity to thrive in a collaborative environment, where your organizational and communication skills will shine. With a focus on continuous improvement and patient satisfaction, you'll contribute to a culture that values teamwork and community support. If you're looking for a fulfilling career in healthcare, this role is perfect for you!

Benefits

Comprehensive benefits package

On-demand pay program

Discounts on restaurants and services

Identity theft protection

Retirement options with matching savings

Qualifications

• 5 years of relevant experience in a healthcare setting.
• Experience as a medical assistant, LPN, or RN is required.

Responsibilities

• Facilitates patient flow and prepares patients for visits.
• Maintains electronic health records and ensures data accuracy.

Skills

Organizational Skills

Communication Skills

Detail-oriented

Adaptability

Education

High School Diploma or GED

Tools

EPIC

Job description

Medical Assistant Lead Pediatrics Endocrinology and Diabetes

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

Our amazing team specializes in children's diabetes, thyroid concerns, hormones and a variety of other endocrinology concerns in children. Our office is made up of about 50 team members such as Physicians, APPs, RN, Certified Diabetic Educators, Registered Dieticians, Social Workers, Medical Assistants and Ambulatory Clinical Technician and a few more key players. Our team enjoys working hard together but also celebrating one another with various team appreciation events, fun Fridays and overall being a family supporting our community. Come join our inspiring, upbeat, passionate team at our Helen DeVos Children's Hospital Outpatient Clinic.

Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

MAs assist with patient care, including taking vital signs, preparing patients for examinations, and assisting in procedures. Candidates for this position should be adaptable, detail-oriented, and possess strong organizational and communication skills. They play a crucial role in ensuring the smooth operation of the office and providing high-quality patient care.

Essential Functions

• Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

Required High School Diploma or GED or equivalent

Successful completion of a competency based orientation program Required

5 years of relevant experience Experience working in a physician practice or healthcare setting Required

Experience working as a medical assistant, paramedic, Licensed Practical Nurse (LPN), or Registered Nurse (RN) Required

Experience using EPIC Required

Experience as an EPIC SuperUser Preferred

Experience in Kaizen Culture/Standard Work Preferred

One of the following Required upon hire:

• AAMA Certified Medical Assistant (CMA)
• AMT Registered Medical Assistant (RMA)
• NHA Certified Medical Assistant (CCMA)
• NCCT Certified Medical Assistant (NCMA)
• NAHP Certified Medical Assistant (NRCMA)
• AHA or ARC Basic Life Support (BLS) Certification Required within 90 Days

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

Our amazing team specializes in children's diabetes, thyroid concerns, hormones and a variety of other endocrinology concerns in children. Our office is made up of about 50 team members such as Physicians, APPs, RN, Certified Diabetic Educators, Registered Dieticians, Social Workers, Medical Assistants and Ambulatory Clinical Technician and a few more key players. Our team enjoys working hard together but also celebrating one another with various team appreciation events, fun Fridays and overall being a family supporting our community. Come join our inspiring, upbeat, passionate team at our Helen DeVos Children's Hospital Outpatient Clinic.

Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

MAs assist with patient care, including taking vital signs, preparing patients for examinations, and assisting in procedures. Candidates for this position should be adaptable, detail-oriented, and possess strong organizational and communication skills. They play a crucial role in ensuring the smooth operation of the office and providing high-quality patient care.

Essential Functions

• Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

• Required High School Diploma or GED or equivalent

• Successful completion of a competency based orientation program Required

• 5 years of relevant experience Experience working in a physician practice or healthcare setting Required

• Experience working as a medical assistant, paramedic, Licensed Practical Nurse (LPN), or Registered Nurse (RN) Required

• Experience using EPIC Required

• Experience as an EPIC SuperUser Preferred

• Experience in Kaizen Culture/Standard Work Preferred

• One of the following Required upon hire:

• AAMA Certified Medical Assistant (CMA)
• AMT Registered Medical Assistant (RMA)
• NHA Certified Medical Assistant (CCMA)
• NCCT Certified Medical Assistant (NCMA)
• NAHP Certified Medical Assistant (NRCMA)
• AHA or ARC Basic Life Support (BLS) Certification Required within 90 Days

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - 35 Michigan St - Grand Rapids

Department Name

Endocrinology - HDVCH - HB

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

7:00 a.m. to 3:30 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

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