Medical Assistant Lead

InnovaCare Health Inc.; Minnesota; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Medical Assistant Lead to oversee patient care and support the development of Medical Assistants. This role is vital in ensuring high standards of care and fostering a positive work environment. You will engage in training and mentoring, ensuring that all team members meet quality measures. This position is perfect for someone who values teamwork and is committed to enhancing patient care through effective communication and leadership. Join a dynamic organization that prioritizes work-life balance and community impact, and be part of a team that truly makes a difference in healthcare.

Qualifications

• Medical Assistant Certificate required; 1 year of experience preferred.
• Knowledge of medical terminology, ICD-10, and CPT coding essential.

Responsibilities

• Oversee clinical back-office flow and manage daily functions.
• Train and evaluate Medical Assistants for performance improvement.
• Ensure compliance with OSHA standards and HIPAA policies.

Skills

Medical terminology

ICD-10 coding

CPT coding

Excellent communication skills

Customer service skills

Computer literacy in electronic health records

Basic mathematical skills

Satisfactory venipuncture techniques

Education

Medical Assistant Certificate

High school graduate or GED

Tools

EMR systems

Job description

Join to apply for the Medical Assistant Lead role at InnovaCare Health.

InnovaCare Management Services Company, LLC

InnovaCare Health is a dynamic physician-led healthcare provider pioneering change in value-based healthcare. We operate 40+ clinics with 1,100+ employees who share the mission, vision, and values that drive success in each of the communities we touch. Our goal isn’t just healthcare; it’s about promoting work-life balance and supporting the personal and professional goals of each employee to help them lead their best lives.

We are an organization strengthened by our diversity and inclusion. We strive to make an impact in the community through public health education, outreach, and our philanthropic endeavors that span beyond the doors of our facilities.

As we continue to grow, we want employees, like you, who value improving the lives of those they care for each day. #WeAreInnovaCare

Job Summary

The Medical Assistant (MA) Lead oversees in planning, providing, and evaluating patient care at the appropriate skill level. They have a duty to provide a standard of care that meets or exceeds that of a competent and knowledgeable Medical Assistant and help other MAs maintain these standards.

This position will assist in the growth, training, and development of our Medical Assistants. The MA Lead is key to offering guidance through positive one-on-one interactions and group trainings.

This position requires an ability to engage, educate, and train our employees and a strong ability to build relationships. The MA Lead demonstrates good listening skills, values a diversity of perspectives, is non-judgmental, able to give constructive feedback, and is honest and candid. They will be well-versed in all areas of the clinic and able to share their knowledge and act as a role model for the team.

For Florida: The MA Lead performs duties within their scope of practice delegated by, and under the supervision of, a physician.

Essential Job Functions

1. Provides excellent communication.
2. Ensures all MAs follow the quality measures process.
3. Oversees and manages clinical back-office flow, the interaction of the clinical staff, and all daily functions.
4. Ensures all MAs provide quality medical treatment.
5. Promotes a positive work environment in which team members willingly serve each other.
6. Manages and trains MAs to continually improve performance and skill level.
7. Recognizes achievements and gives team members performance appraisals.
8. Proficient in EMR and care workflows and procedures.
9. Able to train others.
10. Updates documentation of weekly eye-wash inspections, temperature logs, monthly fire extinguisher inspections, oxygen cylinders, and the change of sharps container for the MAs on the team.
11. Takes inventory of supplies/medications and places orders with the direction of the clinic administrator.
12. Ensures that all MAs are aware of training they must receive to increase their rank and monitors performance of these duties for promotions and quality assurance.
13. Works with clinic administrator to resolve conflicts among team members.
14. Assesses MAs performance by monitoring workflow.
15. Makes sure the clinic follows all regulatory processes, including OSHA standards and HIPAA policy and procedure manual.
16. Performs all other MA-related duties as assigned and when necessary.

Minimum Required Education, Experience & Skills

Medical Assistant Certificate issued by an accredited institution approved by the State of Florida, or one year experience working in a health care setting that included direct patient contact or a combination of training, education, and experience that is equivalent to one of the employment standards listed above and provides the required knowledge and abilities. Knowledge of medical terminology, ICD-10, and CPT coding. Expert in computer literacy in electronic health record. Ability to react calmly and effectively in emergency situations required. Basic mathematical skills. Satisfactory venipuncture techniques. Safe work practices in a clinic setting. Excellent communication and customer service skills required.

Preferred Education, Experience & Skills

High school graduate or GED equivalent. Certified in AED and CPR. At least 5 years as a certified medical assistant. Bilingual in English/Spanish preferred but not required.

Physical & Mental Requirements

• Required immunizations and vaccinations.
• Ability to lift to 50 pounds.
• Ability to push or pull heavy objects using up to 100 pounds of force.
• Ability to stand or sit for extended periods of time.
• Ability to use fine motor skills to operate equipment and/or machinery.
• Ability to properly drive and operate a vehicle.
• Ability to receive and comprehend instructions verbally and/or in writing.
• Ability to use logical reasoning for simple and complex problem solving.
• Occasionally requires exposure to communicable diseases or bodily fluids.
• Occasional travel for clinic activities may be required.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Health Care Provider

Industries

Hospitals and Health Care