Medical Assistant II-Primary Care- Eagle Highlands

Indiana University Health System; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Indiana University Health System is seeking a Medical Assistant to support providers and patients in a busy Indianapolis clinic. The role includes rooming patients, performing point-of-care tests, entering orders, returning calls, handling prior authorizations, and maintaining documentation.

Responsibilities also cover scheduling, front-office tasks, and assisting with daily patient care needs within a fast-paced, multi-age population setting.

Qualifications

• Experience providing direct patient care and supporting providers.
• Proficiency with EMR systems and front-office duties.
• Familiarity with patient scheduling, documentation and order entry.

Responsibilities

• Room patients and perform point-of-care testing.
• Enter orders per protocol and handle patient communications.
• Complete medication prior authorizations and maintain documentation.
• Schedule appointments and assist with day-to-day patient care needs.

Skills

Patient care

Registration/scheduling

EMR data entry

Front office support

Precepting potential

Education

High school diploma or equivalent

Medical Assistant program certificate

Tools

EMR software

Job description

• Location: 6820 Parkdale Place, Suite 212 Indianapolis, IN 46254
• Full-time/Days/40 hours per week
• Hours: Monday, Tuesday, Thursday, Friday: 7:45am-3:45pm
• Hours: Wednesdays 8:45am-7:15pm
• No weekends or holidays
• Current MA certification required

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

What You'll Do

In this role, you'll support providers and patients by:

• Rooming patients
• Performing point-of-care testing
• Entering orders per protocol
• Returning patient calls and messages
• Completing medication prior authorizations
• Filing and maintaining documentation
• Scheduling appointments
• Assisting with day-to-day patient care needs

What to Expect

• Fast-paced clinic environment averaging 415 patient visits per week
• Approximately 90% clinical duties and 10% administrative support
• Opportunity to care for patients across all age groups, from children to adults
• Diverse patient population and collaborative care team

Growth Opportunities

• Advancement potential to Medical Assistant III
• Opportunities to precept students and new hires
• Ongoing learning and professional development

If you're passionate about patient care and want to be part of a dedicated, high-performing team, we'd love to hear from you!!

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.