Medical Assistant II – Patient Care & Mentoring

Methodist Le Bonheur Healthcare; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis seeks a Medical Assistant to provide patient care in a clinic setting under physician guidance. You will maintain a clean, safe environment, inform patients, and mentor Level I Medical Assistants in the same office.

The role emphasizes direct patient interaction, accurate data collection, and collaborative care with physicians, ensuring service excellence in alignment with MLH’s mission and values.

Qualifications

• Strong written and verbal communication skills.
• Ability to work with patients, families and physicians professionally.
• Proficient in documenting in EMR.
• Motivational interviewing and teach-back techniques.
• Ability to respond effectively in emergencies.

Responsibilities

• Assists patients throughout visits and accompanies to exam rooms.
• Performs clerical tasks: scheduling, lab callbacks, prior authorizations, charting.
• Collects and records patient data (vital signs, history).
• May assist with examination preparations and wound care.
• Performs tasks like EKGs, dressings, specimen collection as directed.
• Administers medications and immunizations under supervision.

Skills

Strong communication

Patient interaction

EMR navigation

Motivational interviewing

Teach back method

Emergency response

Education

High School Diploma or Equivalent

Technical Degree or Diploma Medical Assistant

Tools

EMR systems

Job description

Methodist Le Bonheur Healthcare in Memphis seeks a Medical Assistant to provide patient care in a clinic setting under physician guidance. You will maintain a clean, safe environment, inform patients, and mentor Level I Medical Assistants in the same office.

The role emphasizes direct patient interaction, accurate data collection, and collaborative care with physicians, ensuring service excellence in alignment with MLH’s mission and values.