Medical Assistant II: Patient Access & Care Coordinator

Hoag Health System; Newport Beach (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Hoag Memorial Hospital Presbyterian is seeking a Medical Assistant II to support patient access and care coordination. The role involves scheduling, chart preparation, vital signs, rooming patients, and assisting with procedures in a collaborative clinic environment.

The position requires a Medical Assistant program graduate or equivalent experience, with strong critical thinking and communication skills to liaise between providers and patients. On-site work across multiple sites may be required.

Qualifications

• High school graduate or equivalent GED.
• Graduate of a Medical Assistant Program OR equivalent medical back-office experience.
• Ability to anticipate provider needs/ critical thinking skills that come from experience.

Responsibilities

• Scheduling patients which can include follow up office visits, imaging and lab work.
• Preparation of appropriate chart elements.
• Checking vital signs.
• Rooming patients.
• Assisting with procedures.
• Pre-authorization process.
• Acting as a liaison between the providers and patient.
• The Medical Assistant will work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date.
• The Medical Assistant will provide updates to the staff and patients on timing and status for all the above tasks that could have an impact on the patient’s health and/or testing and treatment options.
• Ensures even patient flow and continuous communication within Hoag and referring physician offices.
• May be required to start at a different location throughout the workweek or travel to multiple sites.

Skills

Critical thinking

Patient communication

Medical office procedures

Education

High School Diploma or GED

Medical Assistant Program or equivalent

Job description

Hoag Memorial Hospital Presbyterian is seeking a Medical Assistant II to support patient access and care coordination. The role involves scheduling, chart preparation, vital signs, rooming patients, and assisting with procedures in a collaborative clinic environment.

The position requires a Medical Assistant program graduate or equivalent experience, with strong critical thinking and communication skills to liaise between providers and patients. On-site work across multiple sites may be required.