Medical Assistant II-Multi Specialty-North

Indiana University Health, Inc.; Carmel (IN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program

Job summary

Indiana University Health MSK North in Carmel, IN seeks a Medical Assistant for a full-time role to support Neuroscience and Musculoskeletal clinics. You will room patients, obtain vitals, schedule procedures, manage orders, and coordinate patient care while handling multiple providers and workflows.

The position offers a Monday–Friday schedule, 8:00 AM–4:30 PM with no weekends or holidays, and opportunities to grow within a stable specialty clinic environment.

Qualifications

• High School Diploma or equivalent is required or completion of a high school sponsored CTE program.
• New hires after Oct 12, 2026 require graduation from a Medical Assistant program.
• Certification as CMA/RMA/CCMA/NCMA/CMAC is preferred or required where applicable.
• BLS certification is required for healthcare workers.

Responsibilities

• Room patients and obtain vital signs.
• Manage provider inbox and daily workflow tasks.
• Schedule specialty procedures and injections; process orders.
• Coordinate patient care activities and EMR documentation.
• Support multiple providers and independent work in a fast-paced clinic.

Skills

Multitasking

Time management

Organization

Attention to detail

Adaptability

Effective communication

Learn workflows quickly

Independent work

Education

High School Diploma or equivalent

Medical Assistant program graduation

Tools

Cerner

Job description

Medical Assistant - Full-Time

IU Health MSK North | Carmel, IN

Schedule

• Full-time, 40 hours per week
• Monday-Friday, 8:00 AM-4:30 PM
• No weekends or holidays
• Minimal travel with occasional support at another clinic location as needed

Located in Carmel, IN

About the Role

• Support providers in Neuroscience, Physical Medicine & Rehabilitation, and Musculoskeletal specialties
• Coordinate patient care and specialty clinic workflows
• Assist with procedure scheduling, order management, and provider support
• Work independently while managing multiple priorities
• Collaborate with multiple providers and team members

Key Responsibilities

• Room patients and obtain vital signs
• Manage provider inbox and daily workflow tasks
• Schedule specialty procedures and injections
• Process provider orders
• Coordinate patient care activities
• Support specialty procedures and injections
• Maintain accurate EMR documentation
• Ensure timely patient follow-up

Top Skills for Success

• Multitasking
• Time management
• Organization and prioritization
• Attention to detail
• Adaptability
• Effective communication
• Ability to learn new workflows quickly
• Independent work habits

Qualifications

• Medical Assistant experience preferred
• Procedure scheduling experience
• Experience supporting multiple providers
• Specialty clinic experience
• Strong workflow management skills
• Injection or procedure support experienceStrong rooming and vital sign skills
• Phlebotomy experience or willingness to perform phlebotomy tasks
• Cerner experience preferred
• Hands-on Medical Assistant externship experience required

What You'll Bring

• Strong Medical Assistant fundamentals
• Excellent organizational and time management skills
• Ability to manage competing priorities
• Critical thinking and problem-solving skills
• Dependability and adaptability
• Ability to work independently

Ideal Candidate

• Thrives in a fast-paced specialty clinic environment
• Enjoys coordinating workflows and schedules
• Supports multiple providers effectively
• Learns new processes quickly
• Stays organized and focused under pressure
• Values teamwork while working independently

Why Join IU Health MSK North?

• Stable and collaborative team environment
• Opportunity to learn specialty care workflows
• Strong provider partnerships
• Structured schedule with no weekends or holidays
• Meaningful role supporting specialty patient care and clinic operations

Benefits Designed for You

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly financial incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EHR files and performs general front office functions as needed. May precept current MA team members or MA Externs as requested by leadership.

High School Diploma or equivalent is required or completion of a High School sponsored CTE program and currently enrolled in High School. High School Diploma must be completed within 13 months from start date.

Requires 0-2 years of relevant experience.

New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.

Requires a current certification in medical assisting from the America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).

AHA Basic Life Support for healthcare workers certification is required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.

Requires knowledge of OSHA, CLIA, and ADA.

Requires knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.

Requires knowledge of standard laboratory and medical procedures.

Requires knowledge of insurance plans and third-party payers.

Requires the ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.

Requires basic math and accurate data collection and entry skills.

Must be able to meet the technical and physical standards.

Knowledge of ICD-10 and CPT coding is preferred.