Medical Assistant II - Behavioral Health

Indiana University Health; Indiana; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program with

bi‑weekly incentives

Job summary

Indiana University Health is seeking a Certified Medical Assistant to join a Neuroscience outpatient team in Indianapolis. The role supports patient care, PA management, and TMS procedures in a fast-paced setting, with a Monday–Friday schedule and no weekends.

Responsibilities include vitals, medication reconciliation, injections, and EMR documentation. Strong communication and teamwork are essential in this patient-centered environment.

Qualifications

• High school diploma or equivalent required; graduation from a Medical Assistant program preferred.
• Current CMA certification from one of the recognized bodies (CMA/RMA/CCMA/NCMA/CMAC).
• AHA BLS for healthcare workers required; other life support may be required by unit policy.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of ICD-10 and CPT coding.

Responsibilities

• Obtain patient vitals and perform basic clinical duties.
• Perform medication reconciliation and assist PA management.
• Support PA and TMS treatments in a fast-paced outpatient setting.
• Administer injections and perform point-of-care testing as needed.
• Collaborate with providers to maintain efficient clinic operations.

Skills

Strong communication

Organizational skills

Team-oriented

Positive attitude under stress

Education

High school diploma or equivalent

Medical Assistant program completed

Tools

EMR systems

Job description

Prior authorization (PA) management

Location: 355 W. 16th St., Suite 2800, Indianapolis, IN 46202

Schedule: Full-Time (1.0 FTE) | Monday-Friday | 8:00 AM-4:30 PM

Weekend/Holiday Requirements: No weekends and no major holidays

Join a collaborative Neuroscience team that values teamwork, flexibility, and patient-centered care. We're looking for a Certified Medical Assistant who is motivated, self-driven, and enjoys working in a fast-paced outpatient specialty setting.

What You'll Do

Responsibilities

• Obtaining patient vitals
• Medication reconciliation
• Prior authorization (PA) management
• Point-of-care (POC) testing
• Administering injections
• Supporting Transcranial Magnetic Stimulation (TMS) treatments
• Collaborating with providers and teammates to ensure efficient clinic operations

What We're Looking For

• Certified Medical Assistant required
• New graduates welcome to apply
• Completion of a hands-on externship required
• Previous Medical Assistant experience preferred
• Strong communication and organizational skills
• Ability to remain positive and professional when assisting patients experiencing stress or frustration
• Team-oriented, flexible, motivated, and proactive approach to work

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third‑party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.