Medical Assistant II - Orthopedics

Indiana University Health, Inc.; Fort Wayne (IN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program with

Job summary

Indiana University Health, Inc. is seeking a compassionate Medical Assistant to support clinic operations and provide direct patient care. You will room patients, manage messages and paperwork, and assist providers with clinical and administrative tasks in a fast-paced outpatient setting.

The role requires a high school diploma, MA program completion, and CMA/RMA/CCMA/NCMA/CMAC certification, plus BLS. Candidates should be reliable, team-oriented, and willing to learn.

Qualifications

• High School Diploma or equivalent; or completion of HS sponsored CTE program.
• 0–2 years of relevant medical assistant experience.
• Must graduate from a Medical Assistant program if hired after Oct 12, 2026.
• Current CMA/RMA/CCMA/NCMA/CMAC certification required.
• AHA BLS for healthcare workers required.
• Knowledge of OSHA, CLIA, and ADA beneficial.
• ICD-10 and CPT coding knowledge preferred.
• Strong math and data-entry skills.
• Ability to meet technical and physical standards.

Responsibilities

• Room patients and support providers during clinic visits.
• Manage patient messages, paperwork, and prior authorizations.
• Assist with clinical and administrative duties.
• Room patients and complete intake.
• Assist providers with patient care.
• Manage and scan medical records; maintain front office tasks.
• Prepare exam rooms and support clinic workflow.

Skills

Dependable

Excellent communication

Team support

Surgery scheduling experience

Education

High School Diploma or equivalent

Medical Assistant program completion

CMA/RMA/CCMA/NCMA/CMAC certification

Job description

Overview

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Location

Primary: 7230 Engle Rd Suite 100 Fort Wayne, 46804

Secondary: The provider has a satellite office in Muncie, IN that would require candidates to travel to 4-6 times per month

Schedule

Monday - Friday: 7:00 AM - 4:00 PM

What We're Looking For

• Dependable and reliable team players


• Positive attitude and strong communication skills


• Willingness to learn and support teammates


• Surgery scheduling experience preferred

Typical Responsibilities

• Room patients and support providers during clinic visits


• Manage patient messages, paperwork, and prior authorizations


• Assist with both clinical and administrative duties


• Rooming patients and completing intake


• Assisting providers with patient care


• Managing patient messages


• Scanning and maintaining medical records


• Preparing exam rooms and supporting clinic workflow

Benefits

• Benefits Designed for You


• 401(k) with employer match


• Tuition reimbursement


• Student loan forgiveness eligibility


• Employee Assistance Program (EAP)


• Healthy Results Wellness Program with bi‑weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EHR files and performs general front office functions as needed. May precept current MA team members or MA Externs as requested by leadership.

• High School Diploma or equivalent is required or completion of a High School sponsored CTE program and currently enrolled in High School. High School Diploma must be completed within 13 months from start date.


• Requires 0-2 years of relevant experience.


• New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.


• Requires a current certification in medical assisting from the America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).


• AHA Basic Life Support for healthcare workers certification is required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.


• Requires knowledge of OSHA, CLIA, and ADA.


• Requires knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.


• Requires knowledge of standard laboratory and medical procedures.


• Requires knowledge of insurance plans and third-party payers.


• Requires the ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.


• Requires basic math and accurate data collection and entry skills.


• Must be able to meet the technical and physical standards.


• Knowledge of ICD-10 and CPT coding is preferred.