Medical Assistant II - Multi Speciality North

Indiana University Health; Carmel (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program with

bi‑weekly incentives

Job summary

Indiana University Health in Carmel, IN is seeking a dedicated Medical Assistant to support clinical and administrative duties. You will room patients, assist providers, manage messages and paperwork, and maintain medical records in a busy outpatient setting.

Qualifications include a high school diploma, 0-2 years of experience, CMA/RMA/CCMA/NCMA/CMAC certification, and BLS. Knowledge of ICD-10/CPT and OSHA/CLIA is preferred. Equal opportunity employer.

Qualifications

• High School Diploma or equivalent required; completion of a High School sponsored CTE program welcomed.
• 0-2 years of relevant experience preferred.
• New hires/promotions after Oct 12, 2026 require graduation from a Medical Assistant program.
• Current certification in medical assisting (CMA/RMA/CCMA/NCMA/CMAC) required.
• AHA Basic Life Support for healthcare workers required; other life support certifications may be required per unit.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of ICD-10 and CPT coding preferred.

Responsibilities

• Room patients and support providers during clinic visits.
• Manage patient messages, paperwork, and prior authorizations.
• Assist with clinical and administrative duties.
• Room patients and complete intake.
• Assist providers with patient care.
• Manage patient messages.
• Scan and maintain medical records.
• Prepare exam rooms and support clinic workflow.

Skills

Teamwork

Communication skills

Willingness to learn

Education

High School Diploma or equivalent

Medical Assistant certification (CMA/RMA/CCMA/NCMA/CMAC)

Tools

Electronic Health Records (EHR)

Job description

Overview

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Location

11725 North Illinois Street Suite 565 Carmel, IN 46032

Schedule

Monday - Friday: 7:45 AM - 4:15 PM

What We're Looking For

• Dependable and reliable team players
• Positive attitude and strong communication skills
• Willingness to learn and support teammates
• Phlebotomy experience preferred

Typical Responsibilities

• Room patients and support providers during clinic visits
• Manage patient messages, paperwork, and prior authorizations
• Assist with both clinical and administrative duties
• Rooming patients and completing intake
• Assisting providers with patient care
• Managing patient messages
• Scanning and maintaining medical records
• Preparing exam rooms and supporting clinic workflow

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EHR files and performs general front office functions as needed. May precept current MA team members or MA Externs as requested by leadership.

• High School Diploma or equivalent is required or completion of a High School sponsored CTE program and currently enrolled in High School. High School Diploma must be completed within 13 months from start date.
• Requires 0-2 years of relevant experience.
• New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
• Requires a current certification in medical assisting from the America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification is required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires knowledge of OSHA, CLIA, and ADA.
• Requires knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.
• Requires knowledge of standard laboratory and medical procedures.
• Requires knowledge of insurance plans and third-party payers.
• Requires the ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.
• Must be able to meet the technical and physical standards.
• Knowledge of ICD-10 and CPT coding is preferred

We are an equal opportunity employer.

IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.