Medical Assistant II - Primary Care

Indiana University Health; Roanoke (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Indiana University Health is seeking compassionate Medical Assistants to support clinical operations and patient care. You will work under supervision to ensure accurate procedures, patient flow, and timely referrals, while performing registration, scheduling, and basic front-office tasks.

The role may include precepting MA team members or externs and requires High School Diploma or equivalent, MA program graduation, CMA/RMA/CCMA/NCMA/CMAC certification, and BLS.

Qualifications

• High School Diploma or equivalent; graduation from a Medical Assistant program is required for new hires after Oct 12, 2026.
• Current certification in medical assisting (CMA/RMA/CCMA/NCMA/CMAC).
• AHA Basic Life Support certification required.
• Knowledge of ICD-10, CPT coding preferred.
• Familiarity with OSHA, CLIA, and ADA requirements.

Responsibilities

• Provide direct patient care under supervision and maintain clinical standards.
• Ensure completeness of procedures, manage patient flow, and communicate needs to staff.
• Perform registration, scheduling, and maintain EHR files; assist front office as needed.
• May precept MA team members or externs as directed by leadership.

Education

High School Diploma or equivalent

Graduate from Medical Assistant program

Tools

CMA/RMA/CCMA/NCMA/CMAC certifications

AHA BLS for healthcare workers

ICD-10 & CPT coding knowledge

OSHA/CLIA/ADA knowledge

Job description

OverviewWe are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

OverviewWe are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.
Status: Full-Time
Schedule: Monday–Friday
Hours: 7:00 AM – 5:00 PM
Weekends: None
Holidays: None

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EHR files and performs general front office functions as needed. May precept current MA team members or MA Externs as requested by leadership.

• High School Diploma or equivalent is required or completion of a High School sponsored CTE program and currently enrolled in High School. High School Diploma must be completed within 13 months from start date.
• Requires 0-2 years of relevant experience.
• New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
• Requires a current certification in medical assisting from the America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification is required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires knowledge of OSHA, CLIA, and ADA.
• Requires knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.
• Requires knowledge of standard laboratory and medical procedures.
• Requires knowledge of insurance plans and third-party payers.
• Requires the ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.
• Must be able to meet the technical and physical standards.
• Knowledge of ICD-10 and CPT coding is preferred.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.