Medical Assistant II - Urgent Care

Indiana University Health; Bloomington (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program with

Job summary

Indiana University Health is seeking a Medical Assistant to join our busy clinic in Bloomington. Under supervision, you will perform direct patient care, basic triage, phlebotomy, injections, and point-of-care testing, while helping ensure smooth patient flow and accurate medical orders.

Responsibilities include registering patients, scheduling, maintaining EMR files, and following organization standards. Required certifications include BLS, MA program completion, and CMA/RMA/CCMA/NCMA/CMAC

Qualifications

• AHA Basic Life Support certification is required.
• High school diploma or equivalent and MA program completion required.
• Current CMA/RMA/CCMA/NCMA/CMAC certification preferred/required as applicable.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of ICD-10 and CPT coding.

Responsibilities

• Perform direct patient care under supervision.
• Complete phlebotomy, injections, and medication administration.
• Conduct basic patient triage and point-of-care testing.
• Register patients and schedule visits; maintain EMR.
• Ensure procedures and treatments are completed accurately and timely.

Skills

Multitasking

Teamwork

Front office duties

EMR / patient registration

Education

High school diploma

Medical Assistant program

Tools

EMR systems

Job description

• Clinic hours: Monday-Friday 8:00 AM-8:00 PM; Saturday & Sunday 8:00 AM-6:00 PM
• Schedule: 3 twelve-hour shifts per week with an every-third-weekend rotation
• Fast-paced environment requiring strong multitasking and teamwork skills
• Perform basic patient triage and point-of-care (POC) testing
• Complete phlebotomy, injections, and medication administration
• Conduct lab result callbacks and provide patient follow-up communication
• Deliver excellent patient care while supporting efficient clinic operations
• 401(k) with employer match
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Overview

• Clinic hours: Monday-Friday 8:00 AM-8:00 PM; Saturday & Sunday 8:00 AM-6:00 PM
• Schedule: 3 twelve-hour shifts per week with an every-third-weekend rotation
• Fast-paced environment requiring strong multitasking and teamwork skills
• Perform basic patient triage and point-of-care (POC) testing
• Complete phlebotomy, injections, and medication administration
• Conduct lab result callbacks and provide patient follow-up communication
• Deliver excellent patient care while supporting efficient clinic operations

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.