Medical Assistant II: Care Coordination & Patient Flow

Optum; Braintree (MA); Remote; USD 33,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

401k contribution

Stock purchase plan

Job summary

UnitedHealth Group, through OptumCare, is hiring a Medical Assistant II to provide advanced clinical support and help optimize patient flow in a fast-paced environment. You will assist clinicians, manage scheduling, and handle patient documentation and communications within the EMR system.

The role emphasizes high-quality patient care, adherence to guidelines, and collaboration across departments. The position offers competitive benefits and the opportunity to grow within a values-driven health

Qualifications

• 3+ years of experience in a clinical setting, with at least one year as a Medical Assistant.
• Preferred: American Heart Association BLS; ACLS may be required based on specialty.

Responsibilities

• Mentor Medical Assistant I and serve as a resource.
• Manage patient flow and scheduling to optimize appointments.
• Prioritize walk-ins and consults to expedite care.
• Coordinate with clinicians when unavailable and relay information.
• Handle clinician messages and review documentation.
• Address patient satisfaction and compliance issues.

Skills

Clinical experience

Medical Assistant experience

Education

High School/GED

Tools

EMR systems

Job description

UnitedHealth Group, through OptumCare, is hiring a Medical Assistant II to provide advanced clinical support and help optimize patient flow in a fast-paced environment. You will assist clinicians, manage scheduling, and handle patient documentation and communications within the EMR system.

The role emphasizes high-quality patient care, adherence to guidelines, and collaboration across departments. The position offers competitive benefits and the opportunity to grow within a values-driven health