Medical Assistant I: Clinic Care & Patient Support

Akron Children's Hospital; Stow (OH); On-site; USD 34,000 - 42,000; Full time

Job summary

Akron Children's Hospital in Ohio is seeking a Medical Assistant to provide clinical and administrative support to patients under the direction of a Provider and/or licensed Nurse. The role includes taking vital signs, phlebotomy, EHR documentation in EPIC, and helping prepare examination rooms.

You will assist with data collection for care plans, coordinate with the care team, perform routine office duties, and support scheduling and patient tracking.

Qualifications

• Phlebotomy experience and terminology knowledge required.
• Experience in healthcare settings preferred.
• Proficiency with Microsoft Office (Outlook, Excel, Word).
• Experience with EPIC or similar EMR systems preferred.
• High school diploma or equivalent required; MA program completion required.
• BLS certification required; MA certification preferred.

Responsibilities

• Prepares patients for examination; takes and records vital signs; performs phlebotomy as needed; administers medications as directed by the Providers according to policy and procedure.
• Collects data contributing to assessment and discharge planning under supervision of the Licensed Nurse.
• Collects, processes, and submits laboratory specimens per policy.
• Communicates patient findings to the Provider/Licensed Nurse using proper documentation processes.
• Accurate and timely documentation of care in EPIC system.
• Performs scheduling, visit prep, co-pay collection, and patient tracking.
• Performs department-specific clinical duties (POCT, hearing/vision screenings) and other procedures.
• Handles routine office tasks (faxes, copying, filing).
• Cleans, stocks, and prepares examination rooms; maintains patient relations.
• Follows safety policies to ensure a safe environment for patients and staff.
• Other duties as assigned.

Skills

Phlebotomy

Medical terminology

Healthcare environment

Microsoft Office

EPIC EMR

Education

High School Diploma or equivalent

Medical Assistant Program completion

Basic Life Support (BLS) certification

Tools

EPIC

Job description

Akron Children's Hospital in Ohio is seeking a Medical Assistant to provide clinical and administrative support to patients under the direction of a Provider and/or licensed Nurse. The role includes taking vital signs, phlebotomy, EHR documentation in EPIC, and helping prepare examination rooms.

You will assist with data collection for care plans, coordinate with the care team, perform routine office duties, and support scheduling and patient tracking.