Medical Assistant: Geriatric Care & Patient Experience

ArchWell Health; Lincoln (NE); On-site; USD 23,000 - 32,000; Full time

Job summary

ArchWell Health is seeking a Medical Assistant to support the primary care team. The MA will greet and room patients, assist with routine diagnostic testing, and collaborate with the PCP and specialists to coordinate care for members, including geriatric patients.

The role emphasizes strong patient-centric service, accurate documentation, and adherence to safety standards, with opportunities to cover at other centers as needed.

Qualifications

• High school diploma or GED required.
• Graduate of an accredited Medical Assistant program required.
• Minimum 1 year work experience as a Medical Assistant.
• BLS for Healthcare Providers required.
• EClinical Works or similar EMR experience preferred.
• Experience with geriatric patients a plus.

Responsibilities

• Conduct intake with patients, record vital signs, medical history, and screenings.
• Engage with patients during appointments and report changes to the PCP or specialists.
• Handle patient communications, including messages and calls, and relay information to the physician.
• Perform dressings, wound care, and basic first aid under physician supervision.
• Ensure OSHA compliance and accurate documentation.
• Provide health coaching and follow-up with coached patients weekly.

Skills

Emotional intelligence

Communication

Patient care

Problem solving

Medical terminology

Phlebotomy experience

Education

High school diploma or GED

Graduate of Medical Assistant program

BLS for Healthcare Providers

EClinical Works or similar EMR experience

Tools

EMR software (EClinical Works)

Microsoft Office Suite (Word, Excel, Outlook)

Job description

ArchWell Health is seeking a Medical Assistant to support the primary care team. The MA will greet and room patients, assist with routine diagnostic testing, and collaborate with the PCP and specialists to coordinate care for members, including geriatric patients.

The role emphasizes strong patient-centric service, accurate documentation, and adherence to safety standards, with opportunities to cover at other centers as needed.