Geriatric Medical Assistant - Patient Care Champion

ArchWell Health; Milwaukee (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

ArchWell Health is seeking a Medical Assistant to support PCP day-to-day activities and ensure efficient patient care. You will greet and room members, perform vital signs and routine tests, and assist with ongoing documentation and health coaching.

The role emphasizes patient experience, teamwork, and adherence to safety standards, with opportunities to engage across care teams and participate in care coordination for seniors.

Qualifications

• High school diploma or equivalent required.
• Graduation from an MA program or comparable healthcare vocational training required.
• Minimum 1 year of MA work experience.
• 6+ months phlebotomy experience desired.
• BLS for Healthcare Providers required.
• EClinical Works or similar EMR experience.
• Experience with geriatric patients is a plus.

Responsibilities

• Greet and room ArchWell Health members; take medical histories.
• Measure and record vital signs; assist in examinations and routine screenings.
• Engage with patients to address questions; report changes to PCP or specialists.
• Change dressings, apply bandages, remove sutures; perform first aid under supervision.
• Ensure OSHA compliance and proper documentation.
• Provide health coaching with follow-up calls to defined patient groups.

Skills

Emotional intelligence

Self-starter

Communicator

Diversity awareness

Critical reasoning

Claims/quality reports

MS Office

Travel flexibility

Education

High school diploma

MA program/certification

1 year MA experience

Phlebotomy experience

BLS certification

EMR experience (EClinical Works)

Geriatric care experience

Tools

EMR software

Word/Excel/Outlook

Job description

ArchWell Health is seeking a Medical Assistant to support PCP day-to-day activities and ensure efficient patient care. You will greet and room members, perform vital signs and routine tests, and assist with ongoing documentation and health coaching.

The role emphasizes patient experience, teamwork, and adherence to safety standards, with opportunities to engage across care teams and participate in care coordination for seniors.