Medical Assistant: Front Desk & Patient Flow Specialist

University Hospitals Pain Management; Avon Center (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

University Hospitals Pain Management seeks a Medical Assistant to support front desk operations and patient flow within the department.

The role handles scheduling, collects and verifies patient payor information, and maintains PHI in accordance with UH policies and procedures. The candidate will perform routine tasks, adhere to all departmental standards, and participate in orientation-provided duties.

Qualifications

• Handles scheduling of patients and gathers essential information at the front desk.
• Maintains patient privacy and PHI in compliance with policies.

Responsibilities

• Manages patient flow to facilitate unit operations.
• Performs front desk duties including scheduling, collecting payor information and documentation.
• Performs other duties as assigned and adheres to department policies.

Skills

Patient scheduling

PHI handling

Front desk duties

Job description

University Hospitals Pain Management seeks a Medical Assistant to support front desk operations and patient flow within the department.

The role handles scheduling, collects and verifies patient payor information, and maintains PHI in accordance with UH policies and procedures. The candidate will perform routine tasks, adhere to all departmental standards, and participate in orientation-provided duties.