Medical Assistant: Patient Care & Front Desk Support

University Hospitals Pain Management; Chesterland (OH); On-site; USD 33,000 - 42,000; Full time

Job summary

The Medical Assistant at University Hospitals Pain Management supports outpatient care by rooming patients, taking vital signs, documenting in the electronic medical record, and assisting providers to promote efficient patient flow.

The role emphasizes patient-centered care, safety, and adherence to PHI policies, with front desk duties such as scheduling and collecting patient information as part of the department workflow.

Responsibilities

• Facilitates unit operations by managing patient flow.
• Responsible for all front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.
• Performs patient centered care delegated by Provider
• Provides a safe environment for patients
• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain PHI for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Job description

The Medical Assistant at University Hospitals Pain Management supports outpatient care by rooming patients, taking vital signs, documenting in the electronic medical record, and assisting providers to promote efficient patient flow.

The role emphasizes patient-centered care, safety, and adherence to PHI policies, with front desk duties such as scheduling and collecting patient information as part of the department workflow.