Medical Assistant / Front Desk Coordinator

southern california surgery ce; Los Angeles (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Company parties

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Vision insurance

Job summary

Southern California Plastic Surgery Center is looking for a motivated Medical Assistant / Front Desk Coordinator in Los Angeles, CA. The candidate will assist with patient care, coordinate appointments, and maintain a professional front office environment.

Must be bilingual in English and Spanish and hold an Active Phlebotomy License. Responsibilities include greeting patients, managing phone calls, and supporting surgical operations. Join our dedicated team!

Qualifications

• Must be able to multitask efficiently and maintain professionalism under pressure.
• Previous experience in a medical office or surgical setting preferred.
• Ability to work in a fast-paced, high-volume environment.

Responsibilities

• Greet and assist patients, family members, and visitors.
• Schedule and confirm appointments.
• Assist patients with pre-operative preparation and documentation.

Skills

Bilingual in English and Spanish

Strong communication skills

Organizational skills

Multitasking skills

Customer service skills

Education

Active Phlebotomy License

CPR certified

Tools

EMR/EHR systems

Job description

Benefits

• 401(k)
• Company parties
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Vision insurance

Southern California Plastic Surgery Center – Los Angeles, CA

Southern California Plastic Surgery Center is seeking a highly motivated, professional, and organized Medical Assistant / Front Desk Coordinator to join our fast‑paced, high‑volume surgical practice. The ideal candidate must be able to multitask efficiently, maintain professionalism under pressure, and provide exceptional patient care and customer service.

Qualifications

• Must be bilingual in English and Spanish
• Active Phlebotomy License required
• CPR certified
• Previous experience in a medical office or surgical setting preferred
• Ability to work in a fast‑paced, high‑volume environment
• Strong communication, organizational, and multitasking skills
• Professional demeanor and excellent customer service skills
• Experience with EMR/EHR systems preferred

Responsibility Areas

Front Desk & Patient Coordination

• Greet and assist patients, family members, and visitors
• Answer and manage high-volume phone calls
• Respond to emails, messages, and patient inquiries
• Schedule and confirm appointments
• Make reminder calls and send appointment confirmations
• Assist with virtual consultations and follow‑up calls
• Answer questions regarding pre‑op care, post‑op care, medications, appointments, and payments
• Maintain patient privacy and confidentiality at all times

Office Operations

• Review daily and next‑day patient schedules
• Prepare and organize patient charts
• Monitor building access and ensure only authorized individuals enter the facility
• Maintain a clean, organized, and professional front office environment
• Restock office paperwork, consent forms, surgical packets, and post‑op instructions
• Organize, file, and print patient documentation as needed

Surgical & Clinical Support

• Assist patients with pre‑operative preparation and documentation
• Ensure surgical files are complete, including labs, medical clearances, consents, and required documentation
• Perform urine pregnancy testing and maintain daily logs
• Take pre‑operative and post‑operative patient photos
• Perform phlebotomy duties as needed
• Assist clinical staff with patient flow and support during procedures
• Reinforce post‑operative instructions and assist with discharge processes
• Support providers and staff with additional patient care duties as needed

Patient Communication & Sales Support

• Assist with consultation coordination and patient follow‑up
• Educate patients on available services and treatment options
• Answer inquiries regarding cosmetic procedures and wellness services
• Provide professional and compassionate communication throughout the patient experience

Schedule

• Full‑time position
• Flexible availability required

Please submit your resume for consideration.