Medical Assistant - Front Desk & Clinical Support

SaVida Health

Blacksburg (VA)

On-site

USD 19,000 - 25,000

Full time

6 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

SaVida Health in Blacksburg, VA is seeking a Full-Time Medical Receptionist to greet patients, verify insurance, collect co-pays, and manage the EMR. You will support front-desk operations, schedule appointments, process referrals, and maintain HIPAA compliance while coordinating with clinicians.

The ideal candidate has MA education or relevant experience, proficiency in MS Word/Excel, and familiarity with Athena EMR.

Qualifications

Welcoming and greeting all patients in person and by telephone.
Verifying patient insurance.
Collecting co-pays and co-insurance payments.
Updating demographics and insurance information in the EMR.
Obtaining prior authorizations and referrals when necessary.
Obtaining Release of Information signatures as needed.
Answering the phone with proper etiquette and documenting messages.
Maintaining a HIPAA-compliant reception area.

Responsibilities

Scheduling and canceling appointments while balancing provider schedules.
Calling patients for random urine drug screening with proper documentation.
Print requisitions for required blood work.
Generate lab orders in the EMR (Athena).
Keep reception area clean and organized.
Coordinate delivery of supplies and track lab reports daily.
Collects and prepares laboratory specimens, including observed urine collection.
Obtains vital signs (e.g., BP, oxygen saturation).