Medical Assistant Float — Front Desk & Guest Care (Travel)

Directorthocare; Carrollton (TX); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Directorthocare in Carrollton, TX is seeking a Medical Assistant - Float to support administrative and clinical duties across our Frisco, McKinney, Plano and Irving clinics. You will assist with both front desk and clinical tasks and help ensure a smooth patient flow.

You will handle insurance authorizations, prepare guests for procedures, and maintain accurate medical records while protecting PHI and complying with HIPAA. A welcoming, professional guest experience is a core expectation.

Responsibilities

• Assist with clinical and administrative tasks as directed by the Pain Management Provider
• Handle insurance authorizations and front desk support
• Prepare guests with information for procedures and manage chart prep
• Check-in guests, collect demographics, verify insurance, and collect copays
• Send/receive medical records and maintain patient confidentiality and PHI compliance

Skills

HIPAA compliance

Customer service

Administrative support

Job description

Directorthocare in Carrollton, TX is seeking a Medical Assistant - Float to support administrative and clinical duties across our Frisco, McKinney, Plano and Irving clinics. You will assist with both front desk and clinical tasks and help ensure a smooth patient flow.

You will handle insurance authorizations, prepare guests for procedures, and maintain accurate medical records while protecting PHI and complying with HIPAA. A welcoming, professional guest experience is a core expectation.