Guest-Focused Medical Assistant: Front Desk & Clinical Support

Direct Orthopedic Care; Irving (TX); On-site; USD 25,000 - 29,000; Full time

Job summary

Direct Orthopedic Care in Irving, TX is seeking a Full Time Medical Assistant who will float across our Irving, Frisco, McKinney, and Plano clinics. The role combines administrative duties with clinical support under the supervision of the Pain Management Provider, including handling insurance authorizations and guest services to uphold a positive patient experience.

Responsibilities include preparing for procedures, assisting with medical records, check-in and copay collection, and supporting

Qualifications

• HIPAA compliance and PHI confidentiality knowledge.
• Ability to handle insurance authorizations.
• Experience supporting front desk and clinical team.

Responsibilities

• Apply DME and prepare for in-office procedures.
• Prepare guests with clinical and administrative information for surgery when directed.
• Assist with documentation in the medical record.
• Complete all chart prep.
• Process and exchange medical records.
• Check-in guests, verify demographics, and collect copays.
• Provide support for front desk and DOC office team.

Job description

Direct Orthopedic Care in Irving, TX is seeking a Full Time Medical Assistant who will float across our Irving, Frisco, McKinney, and Plano clinics. The role combines administrative duties with clinical support under the supervision of the Pain Management Provider, including handling insurance authorizations and guest services to uphold a positive patient experience.

Responsibilities include preparing for procedures, assisting with medical records, check-in and copay collection, and supporting