Medical Assistant - Elevate Patient Care & Outcomes

Frontier Direct; Duncanville (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Frontier Membership for you and your +

Short-term disability insurance

Long-term disability insurance

Life insurance

Supplemental insurances

401(k) plan

Paid time off

Job summary

Frontier Direct is seeking a Medical Assistant to join our clinic team in providing high-quality care to patients. You will support PCPs, perform routine procedures, coordinate with labs and imaging, and help manage the patient experience with clear communication.

The successful candidate will have at least 2 years of MA experience, proficiency with ECG/ phlebotomy/IVs, and strong familiarity with EHR/EMR systems.

Qualifications

• Minimum of 2 years of experience as a Medical Assistant.
• Experience working in a clinic setting.
• Experience providing care to all ages, including pediatrics.
• Proficient at performing a variety of tasks including electrocardiograms (ECG/EKG), phlebotomy, IVs, and injections (SC and IM). An onsite skills assessment is required as part of our recruitment process.
• Extensive experience working with a variety of Electronic Health Record (EHR/EMR) systems.
• Active BLS certification or ability to obtain.
• Adaptable and open to change in process and technology.
• Excellent communication and organizational skills, as well as the ability to work effectively with healthcare providers.

Responsibilities

• Educate and empower members on how they can use their membership inside and outside of Frontier
• Be on a team! Work with your paired PCP’s to provide quality care and service to your mutually assigned patient panel
• Coordinate and anticipate provider needs related to patient care to set the provider and patient up for success
• Coordinate with our contracted outside service providers (imaging, labs, or specialists)
• Perform vitals, lab testing, EKGs, phlebotomy and IV procedures
• Assist providers with in office procedures to ensure smooth and efficient patient care
• Welcome all members to the clinic - healthcare can be scary, but your attention to detail lets them know they are in good hands
• Conduct regular follow ups to ensure members feel cared for and know that YOU got their back in the complicated medical system
• Customize the member experience by communicating directly with your patients by phone, text, and email
• Work collaboratively with colleagues to restock exam rooms and manage inventory of supplies, instruments and equipment in the lab. Perform daily housekeeping tasks to maintain cleanliness and organization in the clinic
• Represent the medical facility at community events, health fairs, and outreach programs to promote services and educate the public
• This role requires the use of a personal cell phone for efficient communication and collaboration with team members, patients, and stakeholder

Skills

Medical Assistant experience

EHR/EMR systems experience

Pediatrics care

ECG/Phlebotomy/IVs injections

Clinical coordination

Communication and organization

Job description

Frontier Direct is seeking a Medical Assistant to join our clinic team in providing high-quality care to patients. You will support PCPs, perform routine procedures, coordinate with labs and imaging, and help manage the patient experience with clear communication.

The successful candidate will have at least 2 years of MA experience, proficiency with ECG/ phlebotomy/IVs, and strong familiarity with EHR/EMR systems.