Intake Counselor (56813)

Phoenix House; New York (NY); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

100% employer-paid medical insurance

Paid holidays and vacation

401(k) with match

Tuition reimbursement

Dental and vision insurance

Job summary

Phoenix House of New York and Long Island is seeking an Intake Counselor to screen, interview, and complete assessments for admissions. The role is grant-funded and based in Long Island City/Queens, NY, with 100% employer-paid medical insurance for eligible employees and dependents.

Responsibilities include level of care assessments, admission coordination, crisis intervention, and maintaining compliant documentation.

Qualifications

• Master’s Degree in Social Work, Mental Health Counseling or related field.
• NYS LMSW or LMHC in good standing; CASAC preferred.
• Minimum two years working in substance use treatment admissions; bilingual preferred.

Responsibilities

• Conducts level of care assessments.
• Case conference assessments with medical/psych department plus campus leader.
• Coordinates and completes the admission process to maintain an accurate daily census.
• Assist in making referrals to patients that are not appropriate for our services.
• Coordinates and completes the admission of patients with approval by their authorized representatives and/or funding agencies.
• Performs assessments, screening, and crisis intervention with patients as required.
• Evaluates test results, psych evaluations and other reports/interviews to determine if candidate is appropriate for treatment at Phoenix House.
• Maintains accurate and timely documentation in accordance with the expectations and standards of Phoenix House policy and procedures and state licensing requirements.

Skills

Intake screening

Interviewing

Crisis intervention

Case coordination

Documentation

Education

Master’s Degree in Social Work

Master’s Degree in Mental Health Counseling

NYS LMSW or LMHC in good standing

CASAC preferred

Job description

Summary

Are you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?

Summary

Are you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?

About the role

As an Intake Counselor at Phoenix House, you will screen, interview, schedule, and complete assessments and Intake utilizing Comprehensive Intake Assessment, Modified Mini Screening, LOCADTR3.

Please note: This position is grant funded and will end on 9/2028.

Phoenix House of NY is proudly offering 100% employer-paid medical insurance for all eligible employees and their dependents!***

About Us

Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness. By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.

What We Offer

At Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well-being, and work-life balance. Here are some of our perks:

• (10) Paid Holidays
• Paid vacation, sick time, personal and wellness time
• Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week
• Pet insurance, legal support, and other supplemental insurance
• A generous tuition reimbursement program
• 403(b) retirement plan
• Competitive wages and more...

You Will Have Responsibilities Including But Not Limited To

• Conducts level of care assessments
• Case conference assessments with medical/psych department plus campus leader
• Coordinates and completes the admission process to maintain an accurate daily census
• Assist in making referrals to patients that are not appropriate for our services
• Coordinates and completes the admission of patients with approval by their authorized representatives and/or funding agencies.
• Performs assessments, screening, and crisis intervention with patients as required.
• Evaluates test results, psych evaluations and other reports/interviews to determine if candidate is appropriate for treatment at Phoenix House.
• Maintains accurate and timely documentation in accordance with the expectations and standards of Phoenix House policy and procedures and state licensing requirements.

Job Details

• Long Island City Outpatient - Queens, NY
• Full Time-non-exempt
• Salary $50,000 - $60,000 Annually.

Qualifications

REQUIRED EDUCATION

• Master’s Degree in Social Work, Mental Health Counseling or related field

LICENSES/CERTIFICATIONS

• NYS LMSW, LMHC in good standing required
• CASAC preferred

Required Experience

• Minimum two years working in substance use treatment admissions
• Familiarity with regulations governing substance use treatment services
• Bilingual preferred

COMPETENCIES (KSA’s)

• Ethical Practices
• Judgment
• Relationship Management
• Emotional Intelligence
• Empathy
• Professional Boundaries
• Interview Skills
• Global and Cultural Awareness
• Critical Evaluation
• Problem Solving
• Decision Making
• Communication
• Teamwork
• Crisis Management
• Technical Capacity

WORK ENVIRONMENT

• This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.
• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.