Medical Assistant

FREEDOM HEALTHWORKS LLC; Zionsville (IN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Meaningful patient relationships

Clean, modern clinic environment

No billing codes or corporate red tape

Job summary

FREEDOM HEALTHWORKS LLC is seeking a compassionate Medical Assistant for FreedomDoc Health in Zionsville, Indiana. The role focuses on delivering a 5-star patient experience in a modern, concierge-level healthcare environment. The candidate should possess current medical certifications and 2+ years of relevant experience. This position emphasizes meaningful patient relationships and offers opportunities for professional growth without traditional healthcare bureaucracy. Join us in redefining primary care with trust and exceptional service.

Qualifications

• 2+ years experience in a primary care, urgent care, or concierge/DPC setting preferred.
• Willingness to occasionally flex hours to meet patient or practice needs.
• Passion for reimagining how healthcare is delivered.

Responsibilities

• Deliver a 5-star patient experience.
• Support clinical care through various tasks.
• Manage the front desk and coordinate care logistics.
• Educate patients about the FreedomDoc membership model.
• Process billing and memberships.
• Keep clinical and office supplies stocked and organized.
• Communicate confidently with patients and providers.
• Embrace technology in daily tasks.
• Collaborate closely with a small, high-performing team.

Skills

Outstanding customer service skills

Comfort with EMRs and digital platforms

Positive, team-first mindset

Strong attention to detail

Education

Current MA, CNA, EMT or equivalent certification/license

CPR certification

Job description

Medical Assistant – FreedomDoc Health

Join a team that’s transforming healthcare one patient at a time.

FreedomDoc Health is seeking a skilled and compassionate Medical Assistant who thrives in a patient-first environment and is energized by creating a modern, hospitality-driven healthcare experience. Our clinics are redefining primary care through membership-based medicine focused on trust, time, and exceptional service. This role is perfect for someone who is highly organized, tech-savvy, and excited about being a central part of a small but powerful care team.

Why FreedomDoc Health?

At FreedomDoc Health, we believe medical care should feel personal, proactive, and seamless. As part of our team, you’ll be working in a slower-paced, quality-over-quantity environment where patient relationships matter, and your voice makes a difference. We pride ourselves on offering concierge-level service—without the bureaucracy.

Key Responsibilities

• Deliver a 5-star patient experience with professionalism, warmth, and empathy from first contact through follow-up.
• Support clinical care through tasks such as vitals, phlebotomy, medication dispensing (under provider orders), POC testing, EKGs, and more.
• Manage the front desk including welcoming patients, verifying intake information, and ensuring accurate EMR documentation.
• Coordinate care logistics, including appointments, referrals, labs, imaging, and follow-ups.
• Educate patients about the FreedomDoc membership model and help them understand the value of continuous care.
• Process billing and memberships as needed, while helping patients navigate non-insurance-based healthcare.
• Keep clinical and office supplies stocked, organized, and ready for use.
• Communicate confidently with patients, providers, and the team—keeping everyone in sync and informed.
• Embrace technology by working across digital tools including EMRs, secure messaging, and practice platforms.
• Collaborate closely with a small, high-performing team focused on quality, not volume.

What We’re Looking For

• Current MA, CNA, EMT or equivalent certification/license (required)
• CPR certification (or willingness to obtain)
• 2+ years experience in a primary care, urgent care, or concierge/DPC setting preferred
• Outstanding customer service skills—hospitality or patient-facing experience is a plus
• Comfort with EMRs and digital platforms
• Positive, team-first mindset and strong attention to detail
• Willingness to occasionally flex hours to meet patient or practice needs
• Passion for reimagining how healthcare is delivered

Perks of the Role

• Meaningful patient relationships and low daily visit volume
• Clean, modern clinic environments without the chaos of traditional systems
• Opportunities to grow as part of a mission-driven, patient-centered organization
• No billing codes, insurance paperwork, or corporate red tape