Primary Care Medical Assistant - Full Time

Carbon Health; Santa Clara (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Carbon Health is seeking a Primary Care Medical Assistant to support providers in a busy outpatient clinic. This full-time, hourly role runs Monday through Thursday, focusing on patient flow, accurate documentation in the EMR, and compassionate patient care.

Ideal candidates have a Medical Assistant credential, BLS, and strong communication skills. You will handle rooming, vitals, specimen collection, basic procedures, and patient education while collaborating with physicians, nurses, and staff

Qualifications

• High school diploma or GED required.
• Completed accredited Medical Assistant program or equivalent clinical training.
• Current Medical Assistant certification or eligibility (CMA/RMA/CCMA/NCMA).
• Current Basic Life Support (BLS) certification or ability to obtain before start date.
• Prior experience as a Medical Assistant in primary care or outpatient clinic preferred.
• Proficiency with EMR systems and basic computer skills (email, scheduling, data entry).
• Strong communication and interpersonal skills with patients and care team.
• Ability to perform clinical tasks such as vital signs, injections, EKGs, and specimen collection.

Responsibilities

• Support primary care providers with direct patient care in outpatient setting, Monday through Thursday.
• Room patients and document vital signs, medical history, medications in EMR.
• Prepare exam rooms between visits and ensure cleanliness and supplies.
• Assist with basic in-office procedures (EKGs, injections, wound care) as directed.
• Administer medications and immunizations under supervision per protocols.
• Collect, label and process lab specimens; coordinate with lab services.
• Reinforce patient education on treatment plans, meds, and chronic disease management.
• Manage patient communications including calls and portal messages.
• Assist with scheduling follow-up appointments, referrals, tests with front office."
• Maintain accurate EMR documentation and privacy compliance.
• Monitor and restock medical supplies and vaccines; assist inventory control.
• Adhere to infection control and quality assurance protocols.
• Collaborate with care team to improve clinic workflow and patient satisfaction.
• Participate in staff meetings and trainings.

Skills

Communication

EMR proficiency

Patient care

Attention to detail

HIPAA compliance

Team collaboration

Education

High school diploma or GED

Medical Assistant program or equivalent training

Medical Assistant certification (CMA/RMA/CCMA/NCMA) or eligibility

Basic Life Support (BLS) certification

Job description

Primary Care Medical Assistant - Full Time

About this position

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

About The Role

The Primary Care Medical Assistant in our Medical Assistant department is an hourly, full-time position dedicated to supporting primary care providers in delivering high-quality, patient-centered care. Working Monday through Thursday, you will play a key role in both clinical and administrative functions, ensuring smooth patient flow, accurate documentation, and a positive experience for every patient. This role is ideal for someone who is detail-oriented, compassionate, and comfortable working in a fast-paced outpatient environment, partnering closely with physicians, nurses, and other care team members.

What You'll Do

• Support primary care providers with direct patient care in an outpatient clinical setting, Monday through Thursday.
• Room patients, obtain and document vital signs, medical history, medications, and chief complaints accurately in the electronic medical record (EMR).
• Prepare exam rooms between patient visits, ensuring cleanliness, proper supplies, and readiness for procedures.
• Assist with basic in-office procedures (e.g., EKGs, injections, wound care) as directed by the provider and within scope of practice.
• Administer medications and immunizations under provider supervision and according to clinical protocols and safety standards.
• Collect, label, and process lab specimens (blood, urine, swabs) and coordinate with laboratory services for timely results.
• Reinforce patient education on treatment plans, medications, chronic disease management, and preventive care as instructed by the provider.
• Manage patient communications, including phone calls, portal messages, and follow-up instructions, ensuring timely and accurate responses.
• Support scheduling of follow-up appointments, referrals, and diagnostic tests, collaborating with front office and care coordination staff.
• Maintain accurate and timely documentation in the EMR, ensuring compliance with clinic policies, privacy regulations, and quality standards.
• Monitor and restock medical supplies and vaccines, and support inventory control and ordering processes as needed.
• Adhere to infection control, safety, and quality assurance protocols to promote a safe environment for patients and staff.
• Collaborate with the care team to improve clinic workflow, patient satisfaction, and quality metrics.
• Participate in staff meetings, trainings, and performance improvement initiatives related to primary care services.

Qualifications

• High school diploma or equivalent (GED).
• Completion of an accredited Medical Assistant program or equivalent clinical training.
• Current Medical Assistant certification or registration (e.g., CMA, RMA, CCMA, NCMA) or eligibility to obtain within a specified timeframe, as required by state or employer policy.
• Current Basic Life Support (BLS) certification or ability to obtain prior to start date.
• Previous experience as a Medical Assistant in a primary care or outpatient clinic setting preferred.
• Proficiency with electronic medical records (EMR) systems and basic computer skills (email, scheduling, data entry).
• Strong communication and interpersonal skills, with the ability to interact professionally with patients, families, and a multidisciplinary care team.
• Ability to perform clinical tasks such as obtaining vital signs, administering injections, performing EKGs, and collecting lab specimens in accordance with training and scope of practice.
• Demonstrated attention to detail, organizational skills, and reliability in following clinical protocols and documentation standards.
• Ability to work the established schedule of Monday through Thursday in an hourly, full-time capacity.
• Physical ability to stand, walk, and bend for extended periods, and to lift or move patients and equipment as needed, in accordance with job demands.
• Commitment to maintaining patient confidentiality and complying with HIPAA and all applicable regulations and clinic policies.