Medical Assistant

Worklink Group; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

WorkLink Group is seeking a Medical Assistant to support PCPs in neighborhood clinics dedicated to senior care. You will greet and room patients, take vitals, and assist with routine diagnostic testing while ensuring a welcoming, wellness-focused environment.

The role emphasizes strong patient interaction, collaboration with a multi-disciplinary team, and adherence to safety and documentation standards. Prior MA experience is preferred, with certification in BLS.

Qualifications

• High school diploma or GED required.
• Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training.
• Minimum 1 year work experience as a Medical Assistant.
• 6+ months phlebotomy experience highly desired.
• BLS for Healthcare Providers required.
• Experience with EClinicalWorks or similar EMR.
• Experience working with geriatric patients is a plus.

Responsibilities

• Greet and room patients; conduct intake, measure vitals, collect medical history.
• Assist PCP during appointments and coordinate care with team.
• Process patient phone messages and relay information to physicians.
• Change dressings, apply bandages, remove sutures; perform first aid as supervised.
• Maintain OSHA compliance and accurate documentation.
• Provide health coaching and follow up with patients via calls.

Skills

Emotional intelligence

Drive and focus

Self-starter

Communication

Critical thinking

Problem solving

Travel flexibility

Education

High school diploma or GED

MA program certification

BLS for Healthcare Providers

Phlebotomy experience

Tools

EMR (eClinicalWorks)

Microsoft Office Suite

Job description

Ready to join a team of new, innovative healthcare providers devoted to improving the lives of our senior members? Our client is seeking a Medical Assistant to be a part of delivering best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community.

Our client is focused to have a robust clinical care team focused on the needs of their patients. Care teams are responsible for delivering excellent and compassionate primary care and coordinating the care of patients with the broader healthcare delivery system. The Medical Assistant (MA) isa critical role to support the PCP day-to-day and ensure efficiency in the care provided to patients. MAs will work closely and collaboratively with their teammates to greet and room patients. S/he will be expected to assist in assessing patient’s health conditions, including performing routine diagnostic testing during appointments.

Duties/Responsibilities:

• Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history; perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each procedure
• Critically listen and engage with patients throughout appointment, ensuring needs and/or changing in patient conditions are reported to PCP, specialists, and/or other clinical personnel
• Perform all tasks with a hyper focus on patient experience, including processing of patient phone messages, including:returning calls; routing calls to other team members as appropriate; calling patients to obtain and relay pertinent information for the physician
• Change dressings, apply bandages, remove sutures and other first aid procedures; use CPR skills when necessary, all under physician supervision
• Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times
• Provide health coaching to a defined group of patients to support healthy lifestyle choices; follows up with coached patients via weekly calls

Required Skills/Abilities:

• Must possess a high degree of emotional intelligence and integrity, have drive and focused work ethic
• Self-starter with the ability to think creatively and work effectively
• Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, insurance carriers, vendors and market leadership
• Strong communicator that is customer-oriented
• Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
• Experience with claims/quality reports and analytical software packages
• Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e‑mail and presentation software
• Ability to travel on occasion for company meetings

Education and Experience:

• High school diploma or equivalent education (GED) required
• Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e.foreign-trained physician, paramedic, etc.) required
• A minimum of 1 year work experience as a Medical Assistant
• 6+months' phlebotomy experience is highly desired
• BLS for Healthcare Providers required
• EClinicalWorks or similar EMR experience
• Experience working with geriatric patients is a plus

WorkLink Group is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.