MEDICAL ASSISTANT

Family Care Health Centers; University City (MO); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Family Care Health Centers in University City, MO is seeking a Medical Assistant to support team-based primary care in an FQHC setting. You will work with providers, nurses, and other team members to handle patient rooming, preventive care, chronic disease management, and population health activities.

You will document vital signs and health history in the EHR, administer immunizations and medications per standing orders, and perform POCT, EKGs, phlebotomy, and other clinical tasks as directed.

Qualifications

• No explicit degree or certification stated in the posting.

Responsibilities

• Assist with pre-visit planning and team communication to ensure coordinated care.
• Review preventive health maintenance and identify care gaps to support quality metrics (UDS/HEDIS).
• Document patient health history, vital signs, medications, and allergies in the EHR.
• Administer immunizations and medications per standing orders.
• Perform POCT, EKGs, phlebotomy and other clinical procedures as directed.
• Coordinate referrals and follow-up testing to ensure continuity of care.
• Schedule follow-ups and assist patients with navigation and resources.
• Maintain clinical spaces safely per OSHA and infection prevention standards.
• Demonstrate patient-centered, trauma-informed communication with patients and care team.
• Support whole-person care through collaboration with providers, nurses, and pharmacists.
• Utilize standing orders and pre-visit planning to support preventive care and care gap closure.

Skills

Team-based care collaboration

EHR documentation

Immunization administration

POCT

EKG performance

Phlebotomy

Care coordination

Infection prevention practices

Trauma-informed communication

Time management

Interdisciplinary teamwork

Tools

Electronic Health Records (EHR)

Job description

Description

I. BASIC FUNCTION:

The Medical Assistant (MA) supports the delivery of high-quality, team-based primary care within the Federally Qualified Health Center (FQHC) model. Working collaboratively with providers, nurses, and other interdisciplinary team members, the MA plays a central role in patient rooming, preventive care, chronic disease management, population health activities, and quality gap closure. This position contributes directly to the achievement of organizational quality metrics, including Uniform Data System (UDS), Healthcare Effectiveness Data and Information Set (HEDIS), and value-based care objectives.

II. INTRADEPARTMENTAL RELATIONSHIPS:

Department Officer: Chief Operations Officer Reports to: Manager of Clinical Support-RN and/or Lead Medical Assistant Supervises: None

III. PRIMARY RESPONSIBILITIES:

• 1. Supports the team-based care model through active participation in pre-visit planning, daily huddles, and care team communication to ensure patients receive coordinated, proactive care.
• 2. Review preventive health maintenance requirements, complete screenings, identify care gaps, assist with panel management activities, and support achievement of organizational quality metrics including UDS and HEDIS measures.
• 3. Obtain, verify, and document patient health history, vital signs, medications, allergies, preferred pharmacy, preventive health information, and other pertinent clinical data in the electronic health record (EHR).
• 4. Administer immunizations and medications per standing orders and provider direction, in accordance with organizational protocols.
• 5. Perform point-of-care testing (POCT), EKGs, phlebotomy, and other clinical procedures as directed by the provider and organizational standing orders.
• 6. Coordinate referrals, prior authorizations, follow-up testing, and care coordination tasks as assigned to ensure continuity of patient care.
• 7. Schedule follow-up appointments and assist patients with care navigation and resource linkage as appropriate.
• 8. Maintain clinical spaces in a safe, clean, and compliant manner by following infection prevention practices, Occupational Safety and Health Administration (OSHA) standards, vaccine storage requirements, and organizational safety policies.
• 9. Demonstrates culturally responsive, trauma-informed, and patient-centered communication with patients, families, and care team members.
• 10. Demonstrates effective time management skills and maintain productivity expectations within the clinical workflow.
• 11. Collaborate effectively with providers, nurses, behavioral health staff, care coordinators, pharmacists, and other interdisciplinary team members to support whole-person care.
• 12. Utilize standing orders, protocols, and pre-visit planning processes to support preventive care, chronic disease management, gap closure activities, and achievement of organizational quality goals.

JOB DESCRIPTION DEPARTMENT: HEALTH OPERATIONS JOB TITLE: MEDICAL ASSISTANT