Medical Assistant

MCHWC Organization; Marin City (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

MCHWC Organization is seeking a Medical Assistant to support clinical teams and front-office staff in a California medical office. You will assist in examinations, take vital signs, administer injections and immunizations, manage patient records in the EHR, and help ensure efficient patient flow under supervision.

The role requires High school diploma, Medical Assistant Certification, and CPR certification, with a focus on excellent customer service and teamwork in a fast-paced healthcare

Qualifications

• High school diploma or equivalency required.
• Medical Assistant Certification and CPR certification required.
• Must be a team player with good attitude and able to take directions.
• Experience in a medical office setting, preferably FQHC, is preferred.
• Ability to manage multiple tasks and provide excellent customer service.

Responsibilities

• Assist in examination and treatment under direction of physicians and clinicians.
• Support clinicians with medicine and lab results as directed.
• Record vital signs and document information in patient charts.
• Prepare treatment rooms and maintain supplies and equipment.
• Maintain patient confidentiality in accordance with HIPAA.
• Operate EKG and schedule patients for tests as needed.
• Enter data into the EHR system and manage logs and records.
• Attend meetings and participate in quality improvement activities.

Education

High school diploma or equivalency

Medical Assistant Certification

Basic CPR (BCLS) Certification

Team player

Ability to manage multiple tasks

Customer service

Experience in a medical office/FQHC setting

Tools

EHR system

Sterilization equipment

Computer

Fax machine

Copier

Job description

Summary:

The Medical Assistant will perform a wide range of duties in the medical office. Tasks primarily (although not limited to) involve assisting in the examination and treatment of patients under the direction of a Physician, Physician Assistant and/or Family Nurse Practitioner. The Medical Assistant will have direct contact with patients and work closely with the front office staff and is under the direction of the Chief Medical Officer.

Essential Duties and Responsibilities:

Under general supervision, the Medical Assistant's primary responsibilities include but are not limited to:

• Be responsible with clinicians for all aspects of faciliting patient flow
• Support clinicians with medicine and laboratory results as directed
• Escort patients to the exam room, interview patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients’ charts.
• Prepares treatment rooms for examination of patients.
• Inventories and orders medical supplies and materials.
• Operates electrocardiograph (EKG), and other equipment to administer routine diagnostic test or calls medical facility or department to schedule patients for tests.
• Gives injections or treatments, and performs routine laboratory tests.
• Keys data into computer to maintain office and patient records.
• Clean and disinfect exam rooms in accordance with OSHA guidelines.
• Sterilize and disinfect instruments in accordance with OSHA guidelines.
• Follow policy and procedures including universal precautions as defined by OSHA’s guidelines on Blood Borne Pathogens and Hazardous Materials standards.
• Practice good people skills to maintain good public relations with patients and with fellow co-workers.
• Maintain patient confidentiality in accordance with HIPAA guidelines.
• Attend and participate in required meetings, training, and educational programs.
• Assure compliance when sending PCP letters and care plans
• Responsible for VFC coordination and ordering.
• Administer immunizations, document in eCW & CAIR
• Ensure that all logs, forms, records, and charts are complete, thorough, and accurate.
• Documents freezer & refrigerator temperature.
• Punctuality, regular and reliable attendance
• Performs other duties as directed, developed or assigned
• Process medical records requests
• Participate in designated Quality Improvement measures.

Supervisory Responsibility:

N/A

Qualification Requirements:

Education and/or Experience:

• High school diploma or equivalency
• Medical Assistant Certification
• Basic CPR (BCLS) Certification
• Must have a positive attitude, be a team player, and be able to take directions from supervisor
• Understands and promote the mission, vision, and values of the health center both in the workplace and in the community
• Sensitivity to the needs and situation of multi-cultural population from a variety of income levels
• Ability to manage multiple tasks
• Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients
• Experience in a medical office setting/FQHC setting

Language Skill:

• Must possess excellent organization, writing, and verbal skills
• English proficiency required; Spanish proficiency preferred

Reasoning Ability:

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Equipment/Machinery:

Fax machine, copier, computer, telephone, EHR system, sterilization equipment and other software and instruments as required.

Physical Demands:

1. Stand and walk or sit alternatively depending on specific needs of the day. Estimate 50% of time is spent on feet and 50% sitting at desk and/or chairside.
2. Have an occasional need to perform the following physical activities: bend/stoop/squat, climb stairs, push or pull, reach above shoulders.
3. Have occasional need to perform standing and walking activities.
4. Constant need to perform the following physical activities: writing/typing, grasping/turning, finger dexterity.
5. Lifting/carrying over 20 pounds occasionally. Lifting/carrying less than 10 pounds frequently.

Vision requirements:

constant need to complete forms, read reports, view computer screens. Frequent need to see small detail. Frequent need to see things clearly beyond arm's reach.

Hearing requirements:

constant need to communicate over the telephone and in person.

Travel Requirements:

Occasional need to utilize personal transportation to conduct site visits, and attend meetings.

Work Environment:

The noise level in the work environment is usually moderate.