MEDICAL ASSISTANTS

Methodist Hospitals; Merrillville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Hospitals is seeking a Medical Assistant to provide patient care support under general supervision. You will assist with procedures, follow-up, patient flow, and clerical tasks to ensure smooth clinic operations.

The role requires a High School diploma or GED and at least 1 year of Medical Assistant experience, plus BLS certification. You will work closely with providers and the care team to maintain high standards of patient safety and confidentiality.

Qualifications

• High School Diploma or GED required.
• 1 year Medical Assistant experience preferred.
• Knowledge of medical terminology and patient safety.
• Excellent interpersonal and written communication skills.

Responsibilities

• Assists in urgent and emergent medical situations and operates emergency equipment.
• Assists provider with patient follow-up, referrals, lab work, and patient education materials.
• Manages patient flow and ensures rooms are efficiently utilized with minimal wait times.
• Cleans, prepares, stocks exam areas, and maintains ambulatory equipment and supplies.
• Obtains vital signs and prepares patients for visits; assists with procedures as ordered by the physician.
• Documents patient care information per policies in the medical record.

Skills

Medical terminology

Infection control

Patient care

Communication

Education

High School Diploma/GED

Job description

Overview

Under general supervision, to perform work providing support of the primary care provider and team by providing patient care and assisting with procedures, patient care follow-up, and maintenance of patient flow. Interacts with internal departments, businesses, insurance companies and billing services.

Responsibilities

PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions)

• Assists in urgent and emergent medical situations, and obtains and operates emergency equipment.
• Assists provider in assuring patient follow-up processes, i.e., referrals, lab, obtaining patient education materials.
• Assists with management of patient flow ensuring rooms are efficiently utilized and patient wait time is minimized.
• Cleans, prepares, and stocks all patient exam areas and workstations.
• Assists with the maintenance of essential ambulatory equipment, instruments and supplies; assists in the care, cleaning and sterilization of equipment and instruments; and assists in maintaining the inventory of medical supplies.
• Documents patient care information per policies and procedures in the medical record.
• Obtains vital signs, identifies reason for visit and prepares patients for visit.
• Performs basic testing procedures, i.e., EKG, urine dipstick and pregnancy tests, and administers injections as ordered by the physician.
• Prepares and supports patient, and assists the provider with medical procedures.
• Performs other duties as needed and/or assigned.

NOTE: The duties in italics listed above are not performed by the Pre-Admissions Testing MAs.

Qualifications

JOB SPECIFICATIONS (Minimum Requirements)KNOWLEDGE, SKILLS, AND ABILITIES

• General knowledge and skills necessary to provide appropriate care appropriate.
• Knowledge of the principles of growth and development over the life span.
• Knowledge of procedures for maintaining safety of the patient.
• Knowledge of medical terminology.
• Proficient operational knowledge of equipment and infection control.
• Demonstrated professional courtesy and non-judgmental.
• Effective interpersonal, oral and written communication skills.
• Ability to recognize a medical emergency and to provide care under stressful and emergent circumstances.
• Ability to assess and interpret data about the patient's status in order to identify each patient's age specific needs and provide the care needed by the group serviced.
• Ability to work independently and in a team environment.
• Ability to multi-task, prioritize and work with employees/providers at all levels and with external parties.
• Ability to respond to the patient's needs, and the ability to empathize and provide compassionate patient care.

EDUCATION

• High School Diploma/GED Equivalent Required

EXPERIENCE

• 1 year Medical Assistant Required

LICENSE/CERTIFICATION

• Certified or Registered Medical Assistant through a nationally recognized association Required within 60 days of hire with the exception of those hired before 12/31/19
• BLS Certification Required

STANDARDS OF BEHAVIORMeets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCEDemonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.