MEDICAL ASSISTANT

Family Care Health Centers; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Family Care Health Centers in St. Louis is seeking a Medical Assistant to support team-based primary care within our FQHC model. You will work closely with providers, nurses, and other team members to ensure patients receive coordinated, proactive care in a busy clinic.

Responsibilities include pre-visit planning, screenings, immunizations, POCT, EKGs, phlebotomy, and care coordination. Proficiency with the EHR and a patient-centered approach are essential to help close care gaps and improve

Responsibilities

• Participate in pre-visit planning, daily huddles, and care team communications to coordinate proactive patient care.
• Review preventive health maintenance, complete screenings, identify gaps, and support panel management and quality metrics.
• Obtain and document patient history, vital signs, medications, allergies, and preventive health data in the EHR.
• Administer immunizations and medications per standing orders and provider direction.
• Perform POCT, EKGs, phlebotomy, and other clinical procedures as directed.
• Coordinate referrals, prior authorizations, follow-up testing, and care coordination tasks.
• Schedule follow-up appointments and assist patients with navigation and resources.
• Maintain clinical spaces safely and in compliance with OSHA, vaccine storage, and safety policies.
• Demonstrate culturally responsive, trauma-informed, patient-centered communication.
• Manage time effectively and maintain productivity within the clinical workflow.
• Collaborate with providers, nurses, behavioral health, care coordinators, pharmacists for whole-person care.
• Utilize standing orders and pre-visit planning to support preventive care and chronic disease management.

Job description

I. BASIC FUNCTION:

The Medical Assistant (MA) supports the delivery of high-quality, team-based primary care within the Federally Qualified Health Center (FQHC) model. Working collaboratively with providers, nurses, and other interdisciplinary team members, the MA plays a central role in patient rooming, preventive care, chronic disease management, population health activities, and quality gap closure. This position contributes directly to the achievement of organizational quality metrics, including Uniform Data System (UDS), Healthcare Effectiveness Data and Information Set (HEDIS), and value-based care objectives.

II. INTRADEPARTMENTAL RELATIONSHIPS:

Department Officer: Chief Operations Officer Reports to: Manager of Clinical Support-RN and/or Lead Medical Assistant Supervises: None

III. PRIMARY RESPONSIBILITIES:

• Supports the team-based care model through active participation in pre-visit planning, daily huddles, and care team communication to ensure patients receive coordinated, proactive care.
• Review preventive health maintenance requirements, complete screenings, identify care gaps, assist with panel management activities, and support achievement of organizational quality metrics including UDS and HEDIS measures.
• Obtain, verify, and document patient health history, vital signs, medications, allergies, preferred pharmacy, preventive health information, and other pertinent clinical data in the electronic health record (EHR).
• Administer immunizations and medications per standing orders and provider direction, in accordance with organizational protocols.
• Perform point-of-care testing (POCT), EKGs, phlebotomy, and other clinical procedures as directed by the provider and organizational standing orders.
• Coordinate referrals, prior authorizations, follow-up testing, and care coordination tasks as assigned to ensure continuity of patient care.
• Schedule follow-up appointments and assist patients with care navigation and resource linkage as appropriate.
• Maintain clinical spaces in a safe, clean, and compliant manner by following infection prevention practices, Occupational Safety and Health Administration (OSHA) standards, vaccine storage requirements, and organizational safety policies.
• Demonstrates culturally responsive, trauma-informed, and patient-centered communication with patients, families, and care team members.
• Demonstrates effective time management skills and maintain productivity expectations within the clinical workflow.
• Collaborate effectively with providers, nurses, behavioral health staff, care coordinators, pharmacists, and other interdisciplinary team members to support whole-person care.
• Utilize standing orders, protocols, and pre-visit planning processes to support preventive care, chronic disease management, gap closure activities, and achievement of organizational quality goals. JOB DESCRIPTION DEPARTMENT: HEALTH OPERATIONS JOB TITLE: MEDICAL ASSISTANT