Medical Assistant

Wisconsin Fertility Institute; Town of Middleton (WI); On-site; USD 28,000 - 39,000; Full time

Job summary

Wisconsin Fertility Institute in Middleton, WI seeks a compassionate Medical Assistant to support physicians and the clinical team in a fertility care setting. You will prepare patients, assist with exams and procedures, handle phlebotomy, educate patients, and maintain patient comfort and HIPAA-compliant confidentiality.

The role features a Monday–Friday schedule with collaboration across physicians, nursing staff, embryology, and admin teams, plus opportunities for specialized training in

Qualifications

• High school diploma or equivalent required.
• CMA/RMA or equivalent MA certification preferred.
• Experience in clinical patient care and phlebotomy desirable.

Responsibilities

• Prepare patients for exams and procedures, including rooming, vitals, and history intake.
• Assist providers and nursing staff during fertility-related exams and procedures.
• Provide patient education and post-visit instructions.
• Maintain patient comfort, privacy, and HIPAA compliance.
• Prepare exam, ultrasound, and procedure rooms; ensure sterility.
• Assist with specimen handling, labeling, and transport per protocol.
• Perform phlebotomy when trained and authorized.
• Document care tasks and patient information accurately.
• Support inventory management and clinic workflow.

Skills

Phlebotomy

Clinical patient care

HIPAA compliance

Education

High school diploma

CMA/RMA certification

Tools

Electronic Health Records (EHR)

Job description

Description

Are you a compassionate, detail-oriented Medical Assistant who thrives in a collaborative, patient-centered environment? Join our dedicated fertility care team and play a meaningful role in helping patients build families. This is a unique opportunity to work closely with physicians and clinical staff in a specialty setting that blends advanced medicine with heartfelt care. Under the direction of the Clinical Practice Manager, the Medical Assistant provides high-quality clinical support across all phases of patient care — from diagnostics through treatment — while delivering an exceptional patient experience.

As a key member of our clinical team, you will:

• Prepare patients for exams and procedures, including rooming, vitals, and history intake as directed
• Assist providers and nursing staff during fertility-related exams and procedures
• Provide patient education as delegated, including pre and post-visit instructions
• Maintain patient comfort, privacy, and dignity at all times
• Prepare exam, ultrasound, and procedure rooms according to clinic standard operating procedures
• Set up and break down equipment and supplies using sterility and infection control protocols
• Assist with pelvic exams, ultrasounds, IUIs, egg retrievals, embryo transfers, and other procedures as trained and authorized
• Assist with specimen handling, labeling, and transport per protocol
• Perform phlebotomy once trained, competent, and authorized by clinic policy
• Accurately document patient care tasks and patient information as applicable
• Assist with inventory management and supply stocking
• Support clinic workflow efficiency and scheduling processes as directed
• Maintain strict confidentiality and comply with HIPAA regulations
• Collaborate effectively with physicians, nursing staff, embryology, and administrative team
• Participate in daily huddles, staff meetings, training sessions, and competency assessments

Why Join Us?

• Consistent Monday - Friday schedule with early afternoons
• Specialized training in reproductive medicine
• Collaborative, mission-driven team environment
• The opportunity to make a lasting impact in patients' lives during a meaningful journey

Requirements

Required Qualifications

• High school diploma or equivalent
• Certification as a Medical Assistant (CMA, RMA, or equivalent)
• Current BLS certification, or ability to obtain within designated timeframe
• 2+ years of phlebotomy and clinical patient care experience

Preferred Qualifications

• Experience in fertility, OB/GYN, women's health or surgical clinic setting
• Experience assisting with pelvic exams or ultrasound procedures
• Familiarity with EHR systems
• Knowledge of OSHA, CDC, and infection control standards