Medical Assistant

Neighborhood Health Association; Toledo (OH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Life Insurance

Paid Time Off

No nights, weekends or holidays

Job summary

Neighborhood Health Association (NHA) in Toledo, OH is seeking a Medical Assistant to support providers and care teams across multiple clinics. This full-time role emphasizes patient triage, accurate record-keeping, and maintaining confidentiality while delivering courteous, respectful service to diverse patient populations.

The position offers an excellent hourly rate of $21.00, with no night, weekend, or holiday shifts, and a benefits package including health, dental, vision, life insurance,

Qualifications

• Graduate from an accredited Medical Assistant program.
• New Grads Welcome.
• Current certification in CPR or willingness to become CPR certified.
• Working knowledge of medical terminology.
• Shows initiative and ability to use sound judgment in the absence of specific orders.
• Ability to maintain patient confidentiality.
• Must be sensitive to cultural, religious, and ethnic diversity.
• Experience in working with medically underserved preferred.
• Regular, Punctual Attendance is a requirement of this position.

Responsibilities

• Assist providers and medical staff in the provision of medical care including patient triage and maintaining patient records.
• Ensure patients and general public are greeted and treated with courtesy and respect.
• Maintain patient confidentiality when receiving and entering patient information.
• Supply current demographics needed for medical staff, referrals, billing and UDS.
• Perform related work as required by the manager.
• Adhere to professional standards, policies, procedures, and legal requirements.

Skills

CPR certification

Medical terminology

Professionalism

Punctual attendance

Education

Accredited Medical Assistant program

Job description

Neighborhood Health is a second-chance employer, but full transparency is required. Applicants must disclose any background issues, including arrests, time served, probation, DUIs, or related matters—even if advised they may not appear. Failure to disclose will result in withdrawal of the job offer or termination of the hiring process.

Excellent hourly rate of $21.00 per hour! Full-time - no nights, weekends or holidays! Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, health care for the homeless, women’s health center, senior centers, and a full-service pharmacy with lab services on site.

General Function

Under immediate supervision, the Medical Assistant performs administrative and clinical functions to assist and support providers and medical staff in the provision of medical care which includes patient triage, and maintaining patient records in an accurate, organized and readily retrievable manner. To ensure all patients and general public are greeted and treated with courtesy and respect. Ensure patient confidentiality when receiving and entering patient information accurately into the system. Supply current demographics needed for medical staff, referrals, billing and UDS.

General Duties

• Serve and protect the patients, medical provider, organization and self by adhering to professional standards; policies and procedures; federal, state, and local requirements.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Participates in QA meetings and duties as assigned.
• Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
• Familiar with the center’s Fire & Disaster plan and the role of the Medical Assistant in that plan.
• Knowledgeable of and adhere to departmental and agency policies.
• Perform related work as required or requested by manager.
• Performs other duties as assigned.

Skills/Qualifications Include But Are Not Limited To

• Graduate from an accredited Medical Assistant program
• New Grads Welcome.
• Current certification in CPR or willingness to become CPR certified (we offer the CPR class monthly if needed)
• Working knowledge of medical terminology
• Shows initiative and ability to use sound judgment in the absence of specific orders.
• Ability to maintain patient confidentiality.
• Must be sensitive to cultural, religious, and ethnic diversity.
• Experience in working with medically underserved preferred.
• Regular, Punctual Attendance is a requirement of this position.

Work Monday through Friday, no nights, weekends or holidays.

We offer a competitive salary and benefits package including Health, Dental, Vision and Life Insurance, a matching retirement plan, Employee Assistance Program, 11 paid holidays and generous PTO.

For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well-being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices.

Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one’s own health regardless of the ability to pay.

We are a drug free workplace, and an Equal Opportunity Employer