Medical Assistant Full-Time Monday-Thursday

Neighborhood Health Association; Toledo (OH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Employee Assistance Program

11 paid holidays

Generous PTO

Job summary

Neighborhood Health Association (NHA) is hiring a Medical Assistant to support providers across multiple clinics in Toledo, OH. This full-time role focuses on patient triage, records management, and front-office/clinical tasks under supervision.

Ideal candidates are grads from an accredited Medical Assistant program, with CPR certification or willingness to obtain it. New grads welcome; commitment to confidentiality and culturally sensitive care is essential.

Qualifications

• Graduate from an accredited Medical Assistant program.
• New grads welcome.
• Current certification in CPR or willingness to become CPR certified (we offer the CPR class monthly if needed).
• Working knowledge of medical terminology.
• Shows initiative and ability to use sound judgment in the absence of specific orders.
• Ability to maintain patient confidentiality.
• Must be sensitive to cultural, religious, and ethnic diversity.
• Experience in working with medically underserved preferred.
• Regular, punctual attendance is a requirement of this position.

Responsibilities

• Assist providers and medical staff with clinical and administrative tasks.
• Triage patients and maintain accurate patient records.
• Greet patients courteously and ensure confidentiality of information.
• Follow QA, policies, and procedures; participate in meetings.
• Maintain safe, compliant work environment and adhere to regulations.
• Perform duties as assigned by manager.

Skills

Medical terminology

CPR certification

Initiative

Confidentiality

Cultural sensitivity

Punctual attendance

Underserved care experience

Education

Medical Assistant certificate

Job description

Excellent hourly rate of $21.00 per hour!

Full-time, Monday through Thursday - no nights, weekends or holidays!

Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, health care for the homeless, women’s health center, senior centers, and a full-service pharmacy with lab services on site.

General Function

Under immediate supervision, the Medical Assistant performs administrative and clinical functions to assist and support providers and medical staff in the provision of medical care which includes patient triage, and maintaining patient records in an accurate, organized and readily retrievable manner. To ensure all patients and general public are greeted and treated with courtesy and respect. Ensure patient confidentiality when receiving and entering patient information accurately into the system. Supply current demographics needed for medical staff, referrals, billing and UDS.

General Duties

• Serve and protect the patients, medical provider, organization and self by adhering to professional standards; policies and procedures; federal, state, and local requirements.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Participates in QA meetings and duties as assigned.
• Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
• Familiar with the center’s Fire & Disaster plan and the role of the Medical Assistant in that plan.
• Knowledgeable of and adhere to departmental and agency policies.
• Perform related work as required or requested by manager.
• Performs other duties as assigned.

Skills/Qualifications Include But Are Not Limited To

• Graduate from an accredited Medical Assistant program.
• New grads welcome.
• Current certification in CPR or willingness to become CPR certified (we offer the CPR class monthly if needed).
• Working knowledge of medical terminology.
• Shows initiative and ability to use sound judgment in the absence of specific orders.
• Ability to maintain patient confidentiality.
• Must be sensitive to cultural, religious, and ethnic diversity.
• Experience in working with medically underserved preferred.
• Regular, punctual attendance is a requirement of this position.

Work Monday through Thursday, no nights, weekends or holidays

We offer a competitive salary and benefits package including Health, Dental, Vision and Life Insurance, a matching retirement plan, Employee Assistance Program, 11 paid holidays and generous PTO.

For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well-being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices.

Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one’s own health regardless of the ability to pay.

Neighborhood Health is a second-chance employer, but full transparency is required. Applicants must disclose any background issues, including arrests, time served, probation, DUIs,, or related matters—even if advised they may not appear. Failure to disclose will result in withdrawal of the job offer or termination of the hiring process.

We are a drug free workplace, and an Equal Opportunity Employer