Medical Assistant

GoHealth Urgent Care; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in urgent care is seeking a dedicated Medical Assistant to join their team in North Carolina. This role is pivotal in ensuring a seamless patient experience, from managing check-ins to assisting with examinations and treatments. The ideal candidate will thrive in a collaborative environment, demonstrating exceptional communication skills and attention to detail. With opportunities for career advancement and a comprehensive benefits package, this position offers a chance to grow in a supportive and innovative healthcare setting. If you are passionate about patient care and eager to make a difference, this is the perfect opportunity for you.

Benefits

Career Advancement Opportunities

EMR Training

Direct Mentoring

Competitive Compensation

Comprehensive Benefits

Monthly Bonuses

Qualifications

• Graduate of Medical Assisting Program preferred.
• Basic Life Support (BLS) required at the time of hire.

Responsibilities

• Register patients, verify insurance, and process co-pays.
• Perform phlebotomy and administer injections as needed.
• Maintain exam rooms, stock supplies, and manage inventory.

Skills

Microsoft Word

Microsoft Excel

Communication Skills

Detail Oriented

Typing Skills

Education

High School Diploma

Medical Assisting Program

Tools

EMR Software

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Medical Assistant

EXCELLENT BONUS PROGRAM:
You are eligible to receive the earned incentive bonus of up to $600.00 per month which is based on center metrics and customer satisfaction scores for your worked location(s).

Novant , one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, announced a new partnership to operate urgent care centers across the North Carolina area in the Charlotte, Winston-Salem and Asheville regions.

At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.

The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients.

Essential Functions

• Register patients, verify insurance, and process co-pays.
• Schedule appointments and coordinate specialist referrals.
• Answer patient inquiries and update them on care status.
• Inform staff of patient flow and assist with patient preparation.
• Record medical history, take vitals, and escalate critical cases.
• Perform phlebotomy and administer injections as needed.
• Maintain exam rooms, stock supplies, and manage inventory.
• Update medical records and scan documents.
• Answer phone calls and handle mail.
• Perform patient follow-up and maintain reception area.
• Handle opening/closing duties, cash out, and secure the building.
• Conduct daily equipment checks and submit repair tickets.
• Perform additional duties as assigned.

Additional Knowledge, Skills and Abilities Required

• Ability to type quickly, basic computer knowledge
• Proficient in Microsoft Word and Excel
• Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
• Exceptional written and verbal communication skills
• Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

Our positions offer:

• Career Advancement Opportunities with Leadership positions available in Center Operations as well as Clinical Education
• EMR training
• Direct mentoring relationships with providers and market leadership
• Competitive compensation & monthly bonuses
• Full suite of comprehensive benefits: Medical, dental, vision, short/long term disability, life insurance and 401(K) with employer matching

Requirements:

• High School Diploma required
• Graduate of Medical Assisting Program preferred
• Basic Life Support (BLS)requiredat the time of hire(American Red Cross or American Heart Association)

One of the following certifications is required (or must obtain within 15 months of hire):

• CCMA- Certified Clinical Medical Assistant (verified through NHA, National Health career Association)
• CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
• RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists)
• NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
• NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)

Additionally, CPOE certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire.

In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:

• Graduate of an Accredited School of Nursing or LPN or RN
• EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
• CNA - Certified Nursing Assistant

GoForward:

When you join our collaborative teams, you can rest assured that your career growth and satisfaction will be handled with the same care that we put into growing our organization. Our modern facilities and innovations will help elevate the way you practice. And, you’ll have more opportunities to expand your professional experience and utilize your advanced clinical training.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

When our customers enter our award-winning centers, they find a welcoming and comfortable environment, state-of-the-art technology and caring team members that help start the healing process immediately. We offer effortless on-demand care, 365 days a year in over 250+ centers nationwide. We partner with prominent and progressive health systems to support our communities across the entire continuum of care. These are the unparalleled experiences we strive for and how our team goes above and beyond for you.

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