Medical Appointment Scheduler — Front Office Liaison

The US Oncology Network; Fairfax (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Holidays

401(k)

Job summary

Virginia Cancer Specialists, affiliated with US Oncology, seeks an experienced full‑time Medical Appointment Scheduler in Fairfax, VA. You will manage calls, triage patient needs, and schedule new and returning patients in the EMR, ensuring accurate documentation and coding.

This entry‑level to early‑career role offers hands‑on experience in a fast‑paced medical office, exposure to insurance authorizations, and opportunities to grow with a compassionate oncology team.

Qualifications

• High school diploma or equivalent required; 0–3 years' medical office experience preferred.
• Knowledge of medical terminology and coding a plus.
• Excellent written and verbal communication skills; proficiency in Microsoft Office.

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel.
• Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines.
• Obtains and communicates messages in an accurate and timely manner.
• Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or EMR.
• Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
• Arranges for patients to have financial counseling as needed.
• Demonstrates understanding of patient confidentiality and follows office policies.

Skills

Excellent communication skills

Microsoft Office proficiency

Medical terminology knowledge

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

Virginia Cancer Specialists, affiliated with US Oncology, seeks an experienced full‑time Medical Appointment Scheduler in Fairfax, VA. You will manage calls, triage patient needs, and schedule new and returning patients in the EMR, ensuring accurate documentation and coding.

This entry‑level to early‑career role offers hands‑on experience in a fast‑paced medical office, exposure to insurance authorizations, and opportunities to grow with a compassionate oncology team.