Medical Appointment Scheduler - Allergy & Asthma

Carolina Asthma And Allergy Center Master; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Carolina-Asthma-and-Allergy-Center-Maste seeks an appointment scheduler to manage patient bookings with accuracy and professionalism. Responsibilities include answering calls, coordinating referrals, and using the NextGen system to align clinician availability with patient preferences.

The role requires at least one year in medical scheduling, strong customer service skills, and the ability to multitask in a busy clinic environment; some overtime may be required.

Qualifications

• High school diploma required.
• Minimum one year experience in appointment scheduling in a medical practice.
• Familiar with manual and computerized scheduling systems.
• Strong customer service and communication skills with physicians and patients.
• Ability to multitask and handle calls calmly, even in emergencies.

Responsibilities

• Schedule appointments for patients by phone, online, or email.
• Answer all incoming patient and provider calls professionally and accurately.
• Ensure referrals are on file and processed; verify prior to scheduling.
• Use NextGen/EPM to align physician availability with patient preferences.
• Provide information about Allergy and Asthma procedures to patients.
• Review physician schedules to keep calendars full; input updates daily.
• Notify supervisor of scheduling issues and system problems; input updates.
• Maintain master appointment schedule and generate reports on patterns as needed.
• Overtime may be required and perform other duties as assigned.

Skills

Multitasking

Effective communication

Scheduling systems

Customer service

Physician coordination

Data entry

Education

High school diploma

Tools

NextGen

Job description

Carolina-Asthma-and-Allergy-Center-Maste seeks an appointment scheduler to manage patient bookings with accuracy and professionalism. Responsibilities include answering calls, coordinating referrals, and using the NextGen system to align clinician availability with patient preferences.

The role requires at least one year in medical scheduling, strong customer service skills, and the ability to multitask in a busy clinic environment; some overtime may be required.