Medical Receptionist

DMV Allergy and Asthma Center; Maryland; On-site; USD 22,000 - 32,000; Full time

Job summary

DMV Allergy and Asthma Center is seeking a reliable Front Desk / Medical Receptionist to be the first contact for patients. You will handle check-in/out, verify demographics and insurance, collect payments, and maintain HIPAA compliance in a fast-paced outpatient setting.

Ideal candidates are organized, detail-oriented, and capable of multitasking. Familiarity with EMR systems and medical terminology is preferred; bilingual in English/Spanish is a plus.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office/front desk/customer service preferred.
• Strong communication and interpersonal skills.
• Basic computer skills; able to learn EMR systems.

Responsibilities

• Greet patients and check in/out efficiently.
• Verify demographics and insurance information.
• Collect copays and payments at time of service.
• Maintain HIPAA compliance and patient confidentiality.
• Answer phones, schedule and manage appointments, coordinate with staff.

Skills

Front desk

Customer service

HIPAA compliance

Multitasking

Education

High school diploma

Tools

ModMed

Epic

Athena

Job description

Job Description

We are seeking a reliable, professional, and patient-focused Front Desk / Medical Receptionist to serve as the first point of contact for our medical practice. This role is essential in creating a welcoming environment while ensuring efficient administrative and scheduling operations. The ideal candidate is organized, detail-oriented, and comfortable multitasking in a fast-paced healthcare setting.

Key Responsibilities

Patient Experience & Front Desk Operations

• Greet patients warmly and professionally upon arrival
• Check patients in and out efficiently
• Verify patient demographics and insurance information
• Collect copays, balances, and payments at time of service
• Maintain patient confidentiality and HIPAA compliance at all times

Scheduling & Phone Management

• Answer multi-line phones and respond to patient inquiries
• Schedule, confirm, and reschedule appointments
• Manage provider schedules and daily appointment flow
• Communicate delays or changes to patients as needed

Insurance & Administrative Duties

• Verify insurance eligibility and benefits
• Obtain referrals and authorizations when required
• Scan, upload, and maintain accurate patient records in the EMR
• Process incoming faxes, emails, and patient forms

Office Support

• Coordinate with clinical staff and providers to ensure smooth patient flow
• Maintain a clean, organized front desk and waiting area
• Assist with additional administrative tasks as assigned
• Willingness to travel to nearby practice locations for coverage when needed

Qualifications

Required

• High school diploma or equivalent
• Prior experience in a medical office, front desk, or customer service role
• Strong communication and interpersonal skills
• Basic computer skills and ability to learn EMR systems
• Ability to multitask and remain calm under pressure

Preferred

• Experience with medical scheduling and insurance verification
• Familiarity with EMR systems (e.g., ModMed, Epic, Athena, etc.)
• Knowledge of medical terminology
• Bilingual (English/Spanish) a plus

Skills & Competencies

• Excellent customer service and professionalism
• Strong attention to detail and organizational skills
• Ability to handle sensitive information discreetly
• Team-oriented with a positive attitude
• Dependable and punctual

Work Environment

• Fast-paced outpatient medical office
• Frequent interaction with patients, providers, and staff
• Sitting, standing, and light lifting as required

Company Description

At DMV Allergy and Asthma Center, we are dedicated to providing the highest level of care to our patients in a compassionate and professional environment. We specialize in the treatment of allergies, asthma, and related conditions and are seeking a skilled Medical Receptionist/Medical Assistant to join our team.

Company Description

At DMV Allergy and Asthma Center, we are dedicated to providing the highest level of care to our patients in a compassionate and professional environment. We specialize in the treatment of allergies, asthma, and related conditions and are seeking a skilled Medical Receptionist/Medical Assistant to join our team.