Medical Appointment Scheduler

Confident Staff Solutions; Valdosta (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare staffing company is seeking a Medical Appointment Scheduler to manage and schedule patients' appointments. Responsibilities include coordinating evaluations, engaging with health plan members, and providing support. The ideal candidate will have a high school diploma, strong organizational skills, and the ability to multitask in a fast-paced environment. Prior experience in a medical or scheduling role is preferred. This position offers a chance to contribute positively to patient care and experience in the healthcare sector.

Qualifications

• Must have a high school diploma or equivalent.
• Experience in a medical office or scheduling role is preferred.
• Strong organizational and time-management skills are a must.

Responsibilities

• Schedule outbound medical appointments for patients.
• Engage with health plan members through outbound calls.
• Answer member questions and provide support.

Skills

Organizational skills

Customer service

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

About the job Medical Appointment Scheduler

Position: Medical Appointment Scheduler

Company Overview

Job Summary

As a Medical Appointment Scheduler, you will be responsible for managing and scheduling appointments for patients at the healthcare facility. You will work closely with healthcare providers and patients to ensure that appointments are scheduled efficiently and accurately.

Key Responsibilities

• Scheduling outbound medical appointments for patients
• Engaging with health plan members through outbound calls
• Scheduling In-Home Health Evaluations, and answering member questions
• Arrange and coordinate the scheduling of the evaluations
• Answer member questions and provide support

Outbound calls will be made using a cloud-based calling software system.

Qualifications

• High school diploma or equivalent required
• Previous experience in a medical office or scheduling role preferred
• Strong organizational and time-management skills
• Excellent communication and customer service skills
• Ability to multitask and prioritize in a fast-paced environment
• Knowledge of medical terminology and insurance verification is a plus
• Proficient in computer skills and experience using scheduling software
• Ability to maintain confidentiality and adhere to HIPAA guidelines

For immediate consideration, please email [e-mail].