Medical Appointment Scheduler

Confident Staff Solutions; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare staffing firm is seeking a Medical Appointment Scheduler in Jacksonville, Florida. The role involves scheduling patient appointments, coordinating with healthcare providers, and ensuring efficient service delivery. Ideal candidates should possess strong organizational, communication, and time management skills. Experience in a medical office is preferred, along with knowledge of medical terminology. The position offers a supportive environment where multitasking is essential for success.

Qualifications

• Previous experience in a medical office or scheduling role preferred.
• Strong organizational skills and ability to multitask.
• Knowledge of medical terminology and insurance verification is a plus.

Responsibilities

• Manage and schedule appointments for patients.
• Engage with health plan members through outbound calls.
• Coordinate scheduling of In-Home Health Evaluations.

Skills

Communication skills

Organizational skills

Time management

Customer service skills

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

About the job Medical Appointment Scheduler

Position: Medical Appointment Scheduler

Company Overview

Job Summary

As a Medical Appointment Scheduler, you will be responsible for managing and scheduling appointments for patients at the healthcare facility. You will work closely with healthcare providers and patients to ensure that appointments are scheduled efficiently and accurately.

Key Responsibilities

• Scheduling outbound medical appointments for patients
• Engaging with health plan members through outbound calls
• Scheduling In-Home Health Evaluations, and answering member questions
• Arrange and coordinate the scheduling of the evaluations
• Answer member questions and provide support

Outbound calls will be made using a cloud-based calling software system.

Qualifications

• High school diploma or equivalent required
• Previous experience in a medical office or scheduling role preferred
• Strong organizational and time-management skills
• Excellent communication and customer service skills
• Ability to multitask and prioritize in a fast-paced environment
• Knowledge of medical terminology and insurance verification is a plus
• Proficient in computer skills and experience using scheduling software
• Ability to maintain confidentiality and adhere to HIPAA guidelines

For immediate consideration, please email [e-mail].