Medical Appointment Scheduler

Orthopedic-Associates; Dayton (OH); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

3 weeks PTO first year

7 paid holidays

Medical, Dental and Vision benefits

401k/Profit Sharing

Job summary

Orthopedic Associates in Dayton, OH is seeking a Medical Appointment Scheduler to join our Centerville administrative office. This full-time role supports patients, families and staff by coordinating appointments and managing high call volumes with accuracy and care.

You’ll respond to referrals, confirm provider availability, and collaborate with a compassionate, team-oriented culture. OA offers competitive compensation and comprehensive benefits, including PTO, paid holidays,

Qualifications

• Health care industry experience.
• EMR software experience.
• Knowledge of medical terminology and related fields.

Responsibilities

• Providing excellent customer service and communication to patients, families and staff.
• Manage high call volume while maintaining attention to detail and productivity.
• Scheduling patients to their availability and provider preference.
• Respond to referrals, urgent situations per protocol.
• Make decisions independently.

Skills

Customer service

Communication

Attention to detail

EMR experience

Tools

EMR systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Appointment Scheduler

Full Time Dayton, OH, US

5 days ago Requisition ID: 1793

Salary: $20.00 Annually

Orthopedic Associates (OA) is seeking skilled and compassionatea Scheduler- Tier 1 to join our growing team, at our Centerville administrativeoffice.

At OA, we do more than deliver expert orthopedic care—we take pride in building a workplace culture rooted in professionalism, positivity, and respect. Since 1985, our patients have trusted us with their care, and we believe that every team member plays a vital role in that experience.

We are looking for individuals who are:

• Committed to excellence in patient care
• Kind and respectful in every interaction—with patients, families, and colleagues
• Professional and dependable, showing pride in their work and supporting a collaborative, uplifting environment
• Positive and adaptable, contributing to a workplace where people enjoy coming to work each day

What You’ll Do:

• Providing excellent customer service and communication to patients, families and staff
• Manage high call volume while maintaining attention to detail and productivity
• Scheduling patients to their availability and provider preference
• Respond to referrals, urgent situations per protocol
• Make decisions independently

What We Offer:

• A supportive, team-oriented culture where your contributions are valued
• Opportunities to grow your skills and advance your career
• Competitive compensation and comprehensive benefits
  • Up to 3 weeks paid time off during first year.
  • 7 paid holidays
  • Medical, Dental and Vision benefits
  • 401k/Profit Sharing
• A workplace that celebrates mutual respect, compassion, and integrity

Required Experience:

• Health care industry experience
• Electronic Medical Record (EMR) experience
• Knowledge of medical terminology, anatomy and physiology, clinical medicine, surgery, diagnostic tests, radiology, pathology, pharmacology, and the various medical specialties as required in areas of responsibility.