Healthcare Front Desk & Patient Services Coordinator

Norton Healthcare, Inc.; Louisville (KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Norton Healthcare, Inc. is seeking a front desk Receptionist to serve as the liaison between physicians and patients. Duties include answering phones, scheduling appointments, greeting patients, obtaining registration and insurance data, and updating billing information to facilitate smooth patient flow across all ages.

On-the-job training is provided. Bilingual Spanish abilities are desirable. High school diploma or GED is preferred.

Qualifications

• No experience required.
• We provide comprehensive on the job training.
• High School Diploma or GED preferred.

Responsibilities

• Answer telephone and determine nature of patient calls.
• Schedule appointments and route calls; take messages and pull charts as needed.
• Greet patients and family members; obtain registration and insurance data; update billing system.
• Assist with charge entry, referrals and pre-certifications; schedule specialist appointments and tests.
• Support patient flow into the practice using age-appropriate communication.

Skills

Spanish language

Education

High School diploma or GED

Job description

Norton Healthcare, Inc. is seeking a front desk Receptionist to serve as the liaison between physicians and patients. Duties include answering phones, scheduling appointments, greeting patients, obtaining registration and insurance data, and updating billing information to facilitate smooth patient flow across all ages.

On-the-job training is provided. Bilingual Spanish abilities are desirable. High school diploma or GED is preferred.