Medical Appointment Coordinator

South Shore Health System; Norwell (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

South Shore Hospital in Massachusetts seeks a Scheduling Coordinator to manage patient appointments, verify insurance details, and obtain pre-authorizations as needed. The role emphasizes accuracy, professional communication, and high-quality customer service.

The role requires proficiency with scheduling processes, ability to multi-task in a fast-paced medical environment, and knowledge of Windows/Microsoft Office. Healthcare experience is preferred but not mandatory.

Qualifications

• Customer service experience required.
• Healthcare experience preferred.
• Ability to thrive in a fast-paced medical environment.
• Excellent spelling, communication and grammar skills.
• Knowledge of typing/data entry (30 wpm), and working knowledge of Windows / Microsoft Office Suite.
• Medical Terminology knowledge preferred.

Responsibilities

• Booking appointments for services at South Shore Hospital, by telephone or fax.
• Verify demographics and processor changes as needed.
• Utilize insurance software to verify insurance and obtain authorizations.
• Locate and identify correct Provider utilizing Meditech and update provider records as needed.
• Demonstrates knowledge of booking appointments, rescheduling, and cancellation processes.

Job description

South Shore Hospital in Massachusetts seeks a Scheduling Coordinator to manage patient appointments, verify insurance details, and obtain pre-authorizations as needed. The role emphasizes accuracy, professional communication, and high-quality customer service.

The role requires proficiency with scheduling processes, ability to multi-task in a fast-paced medical environment, and knowledge of Windows/Microsoft Office. Healthcare experience is preferred but not mandatory.