Medical Appointment Clerk

Matrix Providers Inc.; Maryland; On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health, dental, vision, and life

Accrued PTO

Paid Holidays

401(k) Plan

Job summary

Matrix Providers Inc. is hiring a Medical Appointment Clerk to support Navy Medicine Readiness and Training Command at Patuxent River, MD. The full-time position involves scheduling, data entry, and patient flow for the Medical Home Port clinic.

Requirements include a high school diploma or GED, basic medical terminology, and at least six months in medical office scheduling. Proficiency in typing (50 WPM) and excellent English communication are essential.

Qualifications

• High School diploma or GED; basic medical terminology required.
• BLS certification and six months of medical office scheduling experience preferred.
• Fully proficient typist with minimum 50 WPM.
• Strong English communication and customer service skills.

Responsibilities

• Schedule patient appointments for the Medical Home Port clinic.
• Maintain patient records and ensure accurate data entry.
• Use MHS Genesis/CIS for scheduling and information management.
• Provide excellent telephone etiquette and customer service.

Skills

Typing 50 WPM

English proficiency

Office equipment use

Customer service

Medical terminology

Education

High School diploma or GED

Basic Life Support

Tools

MHS Genesis

AHLTA / CIS

Job description

Experience the Matrix Providers Advantage.

We strive to provide a framework of stability and structure for our valued employees, where you will experience lower provider-to-patient ratios and fair, reliable schedules.

Matrix Providers is hiring a Medical Appointment Clerk to join our team of talented professionals who provide health care services to our Military Service Members and their families in at Navy Medicine Readiness and Training Command, Patuxent River, MD .

• Employment Status: Full-Time
• Compensation: $22.00-$24.65 + $5.42 H&W
• Schedule: Monday through Friday – 7am-4pm with a one hour lunch
• Clinic: Medical Home Port
• Systems: (MHS Genesis) formally known as the Armed Forces Health Longitudinal Technology Application (AHLTA). Contractor HCP shall attend training in the use of MHS Genesis, Clinical Information System (CIS)
• Benefits: Competitive financial package with a comprehensive insurance package including health, dental, vision, and life coverage.
  • Accrued Paid Time Off (PTO)
  • Paid Holidays (Outlined in Handbook)
  • 401(k) Plan

The Medical Appointment Clerk must have and meet the following:

• Degree/Education: High School diploma or General Educational Development (GED) equivalency. Basic medical terminology required.
• Equivalency Determination Request: The Contractor may request an equivalency determination as a substitute for education requirements on this labor category.
• Certificates: Basic Life Support Experience: At least six months of experience in medical office scheduling..

Mandatory knowledge and skills:

• A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.
• Clearly speak and understand the English language.
• Use of standard office equipment, such as personal computers, copiers, fax machines, and telephone systems.
• Possess general medical ethics, telephone etiquette, and excellent communication and customer service skills.
• Work Environment/Physical Requirements. The work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.

We support our employees with an accessible dedicated representative to assist you throughout the duration of your contract. We firmly believe that a healthy work/life balance enables you to perform at your best. Our mission is to serve America’s military family by aligning exceptional healthcare workers like you with rewarding career opportunities.

Come home to Matrix.

Matrix Providers is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please see https://matrixproviders.com/accessibility-eeo-disclaimer.

Matrix Providers endeavors to make www.matrixproviders.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please get in touch with our Recruiting Hotline Number, 1-877-807-8277, TTY LINE, 385-722-8109. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.