Medical Administrative Assistant

Matrix Providers; Bend (OR); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO

Holidays

401(k)

Job summary

Matrix Providers is hiring an Administrative professional for on-site support in Bend, OR. You will handle phone and visitor screening, appointment confirmations, and patient instructions, while maintaining HIPAA-compliant records and coordinating supplies.

Responsibilities include supporting exam logistics, chaperoning examinations, and assisting with new staff orientation. The role requires a high school diploma and a current BLS certification, with proficiency in MS Office and IT

Qualifications

• High School Diploma or GED required.
• Active and valid BLS certification.
• Ability to work independently and in a team.
• Proficient with Microsoft Office, Gmail, Drive, printers, and basic IT troubleshooting.

Responsibilities

• Screen telephone calls and visitors; provide information per policy.
• Make appointment confirmations and give exam instructions.
• Chaperone exams and support exam processes.
• Maintain compliance files and HIPAA-related records and logs.
• Order and maintain supplies; handle mail and deliveries.
• Coordinate repairs and IT assistance; assist new staff orientation.

Skills

High School Diploma

BLS Certification

Teamwork

MS Office

Gmail & Drive

IT Troubleshooting

Education

High School Diploma or GED

Tools

Printer setup

Job description

Experience the Matrix Providers Advantage. We firmly believe that a healthy work/life balance enables you to perform at your best. Our mission is to serve America’s military family by aligning exceptional healthcare workers like you with rewarding career opportunities.

We are hiring an Admin to join our team of talented medical professionals, to assist with one-time, non-treatment Veteran Disability Exams, onsite, in Bend, OR.

• Employment Status: Full Time
• Compensation: This is an hourly position. Paid by-weekly $24.00
• Schedule: M-F 7:45-4:45 (option to work M-TH 7:45-4:45)
• Benefits: Competitive financial package with a comprehensive insurance package including health, dental, vision, and life coverage.
  • Accrued Paid Time Off (PTO)
  • Paid Holidays (Outlined in Handbook)
  • 401(k) Plan

Requirements

The Admin must have and meet the following:

High School Diploma or GED Required.

• High School Diploma or GED required.
• Certification: Have an active and valid Basic Life Support (BLS) certification.
• Individuals must be able to work independently and as part of a team, have good interpersonal skills and a willingness to be flexible and adapt to changing situations.
• Candidates must possess computer skills: Microsoft Office Suite programs, Gmail and Google Drive, setting up printers, troubleshooting internet issues, ability to learn new programs and systems.

Admin Responsibilities

Receives and screens telephone calls and visitors to the office. Determines the need(s) of the caller/visitor and addresses them accordingly, providing information per organization policy. Takes and forwards messages.

Makes appointment confirmation phone calls. Provide instructions to patient, explain an upcoming exam, and/or answer questions.

Make call outs to veteran if exam date and time needs to be modified same day.

Greets Veterans by completing check-in process and performs necessary screenings for appointments. Obtains necessary demographic information, signatures, copies, etc. Verifies all information.

Maintains compliance files, records, logs, charts in accordance with Optum Serve and Federal, State, and Local regulatory, contractual, and organizational guidelines including HIPAA as outlined in training and policies/procedures, quality assurance and improvement processes.

Maintains and orders supplies for personnel/department as needed or requested.

Receives and opens incoming mail and packages. Reviews, sorts, and directs to the appropriate person.

Acts as point of contact for repairs, installations, record retrieval and other company needs.

Assists with orientation for new staff and practitioners.

Contacts IT for assistance with issues in the office.

Performs light cleaning and sanitization of common areas and front desk area.

Chaperone exams as requested by examiner and exam type.

Performs any other duties as directed by Optum Serve leadership.

Matrix Providers is an equal-opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please see https://matrixproviders.com/accessibility-eeo-disclaimer. To learn more about our Benefits Packages, please see https://matrixproviders.com/benefits.

Matrix Providers endeavors to make www.matrixproviders.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please get in touch with our Recruiting Hotline Number, 1-877-807-8277, TTY LINE, 385-722-8109. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.