Medical Administrative Assistant - Pain Management

Mt. Washington Pediatric Hospital; Akron (OH); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Life insurance

Disability insurance

401(k)

Tuition reimbursement

Wellness programs

Pet insurance

Career growth

Work-life balance

Job summary

Crystal Clinic Orthopaedic Center is seeking an organized medical office administrator to coordinate surgery, clinic, and diagnostic scheduling for physicians and APPs. The role requires coordinating pre-operative testing, clearances, equipment, and insurance precertifications.

The ideal candidate has 1–3 years in medical administration, strong Microsoft Office skills, and knowledge of medical terminology. Excellent communication and multitasking abilities are essential to support a smooth

Qualifications

• High school diploma or GED required.
• 1–3 years of administrative, medical office, or secretarial experience preferred.
• Knowledge of medical terminology and anatomy preferred; strong organizational, communication and multitasking abilities; proficiency with Microsoft Office; Excel experience preferred.

Responsibilities

• Coordinate scheduling for surgery, procedures, clinic, and diagnostics for physicians and APPs.
• Schedule pre-operative testing, obtain medical clearances, coordinate equipment, and secure insurance authorizations.
• Prepare surgical packets, review pre-operative instructions with patients, route clinical questions to staff.
• Submit surgical billing charges, reconcile orders, and support timely documentation.

Skills

Medical terminology

Anatomy knowledge

Organizational skills

Communication

Customer service

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Excel

Job description

• Location 3975 Embassy Parkway,Akron, OH, 44333,United States
• Base Pay $17.00 - $23.00 / Hour
• Job Category Clerical, Pain Management
• Employee Type Non-Exempt - FT

Description

At Crystal Clinic, we're committed to helping patients move better through exceptional orthopedic care. Join a collaborative team where your expertise makes a direct impact on patient outcomes every day.

The Essentials

• Schedule: Full-Time 40 hours per week | Monday - Friday
• Location: Fairlawn, OH
• Specialty: Pain Management
• Travel: Occasional travel between Clinic locations

What You'll Do

• Coordinate surgery, procedure, clinic, and diagnostic scheduling for assigned physicians and advanced practice providers.
• Schedule pre-operative testing, obtain medical clearances, coordinate special equipment, and secure insurance authorizations and precertifications.
• Prepare surgical packets, review provider pre-operative instructions with patients, and route clinical questions to appropriate staff.
• Submit surgical billing charges, reconcile orders, and support accurate and timely documentation.

What We're Looking For

• Education: High school diploma or GED required.
• Experience: One (1) to three (3) years of administrative, medical office, or secretarial experience preferred.
• Skills: Knowledge of medical terminology and anatomy preferred. Strong organizational, communication, customer service, and multitasking abilities. Proficiency with Microsoft Office required; Excel experience preferred.

Summary

Build Your Career with Crystal Clinic Orthopaedic Center

At Crystal Clinic, people come first. Join a team that is passionate about delivering exceptional patient care while supporting a healthy work-life balance, professional growth, and career development. With 50+ board-certified physicians and 15+ locations across Northeast Ohio, you'll have the opportunity to learn, grow, and make a meaningful impact alongside some of the region's leading orthopedic specialists.

What We Offer:

• 100% Employer-Paid Life and Disability Insurance
• 401(k) & Generous Paid Time Off
• Tuition Reimbursement
• Employee Assistance & Wellness Programs
• Voluntary Pet, Home & Auto Insurance
• Career Growth and Development Opportunities
• Supportive, Team-Oriented Culture Focused on Work-Life Balance

Join Crystal Clinic and build a rewarding career with an organization committed to helping both patients and employees thrive.