Medical Administrative Assistant

Trinity Employment; Bixby (OK); On-site; USD 22,000 - 25,000; Full time

Job summary

Trinity Employment Specialists seeks a Medical Administrative Assistant in Tulsa, OK. You will greet patients, answer calls, schedule appointments, check patients in/out, and ensure accurate EMR/EHR documentation.

The ideal candidate has a HS diploma, strong data-entry skills, and a patient-focused attitude; healthcare experience is a plus, with an emphasis on confidentiality and professionalism.

Qualifications

• Greet patients and visitors professionally.
• Answer calls and assist patients with questions.
• Schedule, confirm, reschedule and cancel appointments.
• Maintain patient records and ensure HIPAA compliance.
• Strong computer and data-entry skills; able to learn new systems.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Answer incoming calls and assist patients with questions and requests.
• Schedule, confirm, reschedule, and cancel appointments.
• Maintain accurate patient records in the EMR/EHR system.
• Collect and document patient payments as needed.
• Provide general clerical support and maintain front office organization.
• Protect patient confidentiality and comply with HIPAA guidelines.

Skills

Attention to detail

Organizational skills

Multitasking

Professional communication

Data entry

Confidentiality

HIPAA compliance

Learning new systems

Customer service

Medical office experience

Education

High school diploma or GED

Tools

EMR/EHR system

Job description

MEDICAL ADMINISTRATIVE ASSISTANT Tulsa, OK | $16–$18/hour

JOB DUTIES

• Greet patients and visitors in a friendly and professional manner.
• Answer incoming telephone calls and assist patients with questions and requests.
• Schedule, confirm, reschedule, and cancel patient appointments.
• Check patients in and out for appointments.
• Verify and update patient demographics and insurance information.
• Maintain accurate patient records and documentation within the EMR/EHR system.
• Scan, upload, file, and organize medical records and documents.
• Collect and document patient payments as needed.
• Communicate patient messages and information to providers and clinical staff.
• Assist with referrals, authorizations, medical records, and other administrative tasks as needed.
• Provide general clerical and office support, including faxing, copying, filing, and data entry.
• Maintain patient confidentiality and follow HIPAA guidelines.
• Assist with keeping the front office organized and running efficiently.
• Work cooperatively with medical providers, clinical staff, and other office personnel.
• Perform other administrative duties as assigned.

QUALIFICATIONS

• High school diploma or GED preferred.
• Previous medical office, healthcare, customer service, receptionist, or administrative experience preferred.
• Experience with an EMR/EHR system is a plus.
• Strong computer and data-entry skills.
• Professional telephone and interpersonal communication skills.
• Excellent organization and attention to detail.
• Ability to multitask and prioritize responsibilities in a busy medical office.
• Must be dependable, professional, and patient-focused.
• Ability to maintain confidentiality and handle sensitive patient information appropriately.
• Must be comfortable learning new systems and procedures.

PAY $16–$18/hour, depending on experience

LOCATION Tulsa, Oklahoma

TRINITY EMPLOYMENT SPECIALISTS IS AN EQUAL OPPORTUNITY EMPLOYER